Field Service Technician

MIRATECH Corporation•Los Angeles, CA

13d•$40 - $45•Onsite

About The Position

The Field Service Technician supports customers through on-site service, technical support, and training. The role commissions new SCR equipment, performs preventive maintenance, troubleshooting, and repairs on existing SCR equipment, and provides telephone support. The technician documents work performed and equipment performance in reports. The position typically works in a non-smoking environment and is located within a two-hour radius of Los Angeles, California, with remote reporting to Tulsa. It reports to the Field Service Supervisor and collaborates with all departments.

Requirements

Working knowledge of industrial instrumentation and controls, including analog transmitters, temperature and pressure measuring devices, and PID controls.
Proficiency with AC and DC circuits, including relay logic.
Analytical ability and an interest in engines, controls, and emissions.
Enthusiasm to learn and become an expert.
Ability to make independent decisions and work in a loosely structured environment.
Excellent organizational and time-management skills, including the ability to manage multiple priorities and deadlines.
Excellent problem-solving skills.
Excellent written and verbal communication and interpersonal skills.
Proficiency with Microsoft Office applications (Outlook, Word, Excel, and PowerPoint); must pass a proficiency test.
Valid driver's license.
Must possess a passport or have the ability to obtain one.
Ability to travel overnight 60–75%, with higher concentrations during peak seasons.
Ability to meet the listed physical demands, including lifting and carrying tools and materials up to 50 pounds unassisted, working at heights and in confined spaces, and working outdoors in varied weather and around machinery, noise, dust, fumes, vibration, and engine exhaust.

Nice To Haves

Foreign language skills.
0–4 years of prior field service technician experience or equivalent knowledge, skills, and abilities.

Responsibilities

Commission the total system scope supplied by MIRATECH on new installations.
Perform routine maintenance and service on existing products.
Provide telephone support to customers, including troubleshooting and identifying replacement parts.
Coordinate at sites and attend project meetings.
Provide post-commissioning customer training on operations and maintenance.
Prepare daily reports for customers and internal staff while in the field.
Follow up with customers after service work is completed.
Keep up to date on company products and services.
Plan work schedules efficiently.
Maintain calibration of test equipment and special tools.