Field Service Technician

Crown Equipment•Long Beach, CA

About The Position

Crown Equipment Corporation is seeking customer-focused technicians to provide field service for Crown and other makes of lift trucks. The role involves troubleshooting, diagnosing, repairing, and performing planned maintenance on customer equipment. Technicians maintain a service van and its inventory and complete job-related paperwork. Crown offers service training, a company vehicle, tool insurance, uniforms, specialty tools, a 40-hour workweek plus overtime, primarily first-shift work, and career advancement opportunities. The anticipated starting pay range is $33.80 to $36.80, commensurate with skills and related experience. The position requires legal authorization to work in the United States; sponsorship is not provided.

Requirements

  • Less than 2 years of related experience.
  • High school diploma or equivalent.
  • Valid driver's license, good driving record, and ability to safely operate lift trucks.

Nice To Haves

  • Good mechanical and electrical aptitudes, with knowledge of electrical/electronic systems, hydraulics, and internal combustion engines.
  • Ability to read and understand electrical and hydraulic schematics.
  • Good written and verbal communication and customer care skills.
  • Technical degree.
  • Previous lift truck repair experience.
  • Welding experience.
  • Knowledge of various types of testing equipment.
  • Familiarity with common hand tools, electrical and air tools, a torch, an arc welder, and various types of testing equipment.
  • Industry-related training.
  • Ability to read and understand service manuals, plan, and follow through.

Responsibilities

  • Troubleshoot, diagnose, and repair Crown and other makes of lift trucks.
  • Perform assigned planned maintenance on customer lift trucks.
  • Maintain a service van and its inventory.
  • Process paperwork after completing each job.

Benefits

  • Competitive wages.
  • Health, dental, vision, and prescription drug plan, with a company contribution to each.
  • Health Savings Accounts and Flexible Spending Accounts.
  • 401(k) retirement savings plan; Crown matches 100% of the first 4% of eligible pay contributed, and matching contributions are immediately 100% vested.
  • Company-paid life and disability benefits, with optional supplemental term life insurance.
  • Paid parental leave.
  • 9 paid holidays.
  • Paid vacation accrued based on length of service and position.
  • Paid sick leave.
  • Birthday pay for non-exempt employees.
  • Tuition reimbursement up to $5,250 per calendar year.
  • Award-winning service training.
  • Company vehicle for Field Service Technicians.
  • Tool insurance.
  • No flat rate.
  • Overtime in addition to 40 hours per week.
  • Uniforms and specialty tools.
  • Career advancement opportunities.
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