Field Service Technician

SCOTT EQUIPMENT COMPANY LLC•Kenner, LA

58d

About The Position

Scott Equipment is a family-owned company representing manufacturers of construction equipment and cranes. The Field Service Technician operates a mobile service vehicle and travels to customer locations to diagnose and repair construction equipment in the field. Work may include complete component removal, disassembly, and reconditioning, following prescribed technical manual procedures. The technician is expected to produce quality work efficiently and profitably and must be able to work overtime and weekends on occasion. Scott has nearly 400 employees and serves customers through 16 locations in five states. The company describes its culture as reflecting the founder’s belief that “People are Important,” and offers company-paid and optional benefits, along with on-the-job and manufacturer training and Scott Equipment University for safety, skills, and career development.

Requirements

Excellent mechanical skills.
A current and valid driver’s license as outlined in the company policy manual.
Ability to assemble equipment and perform maintenance functions.
Strong computer skills.
Excellent customer service skills.
Excellent oral and written communication skills.
Strong organizational skills.
Ability to work overtime and weekends on occasion.

Nice To Haves

Diesel and hydraulic systems experience.

Responsibilities

Operate a mobile service vehicle and travel to customer locations.
Perform field diagnostics and repairs on construction equipment.
Remove, disassemble, and recondition equipment components as needed, following prescribed technical manual procedures.
Perform quality work as efficiently and profitably as possible.

Benefits

Company-paid life insurance.
Long-term disability.
Short-term disability for employees with 10 years or more of tenure.
Emergency Travel Assistance Program, including ID theft protection.
Employee Assistance Program.
Paid time off tiered based on tenure.
Paid holidays.
Wellness program with generous rewards.
Discretionary profit sharing.
Shared-cost health insurance with a substantial employer contribution.
401(k) plan with an employer match on the first 6% an employee contributes.
Available dental, vision, accident, critical illness, and hospital indemnity insurance.
Flexible Spending Account.
Voluntary life insurance.
On-the-job training.
In-person and online manufacturer training.
Scott Equipment University safety, skills, and career development training.
Prescription safety glasses reimbursement, based on position.
Boots reimbursement, based on position.