Field Service Technician

Bulk Equipment•Mobile, AL

7d•Onsite

About The Position

We are a well-established multi-state equipment/service provider, offering services to industrial markets with a strong emphasis on heavy equipment and specialized fleet rental needs. If you believe that your experience, skills, attitude and work ethic fit, joining this dynamic team may be the next step for you. The Field Service Technician will be responsible for providing excellent customer service while maintaining, servicing, and repairing heavy equipment.

Requirements

Belief that safety is a necessity, not an option
5+ years of heavy equipment maintenance and repair experience
Understanding of various OEM platforms
Intermediate computer skills
Valid driver’s license with satisfactory driving record
Desire and motivation to maintain certifications and continue applicable education
Awareness of being a representation of the company at all times, and an eager brand advocate
Detail oriented with excellent record-keeping capabilities
Collaborative spirit
Strong problem-solving skills and an ability to think outside the box
Good decision making, problem-solving, troubleshooting, and creative thinking skills

Nice To Haves

Heavy Equipment Maintenance : 3 years
Willingness to travel: 50%

Responsibilities

Be the company’s number one support personnel for the customer
Respond to service calls
Diagnose issues with customer-owned equipment
Communicate regularly with the Field Service Manager
Execute maintenance and repair work
Utilize company’s maintenance management software to prepare required work orders, fill out timecards, order parts, etc.
Create parts list when needed
Maintain any certifications required for specific or specialized work, as well as any licenses required to operate service vehicles
Keep company assets such as vehicle, laptop, diagnostic & specialty tooling, etc. in working order