Field Service Technician (For Future Consideration) - Fresno, CA

Rivian•Fresno, CA

17h

About The Position

This position is designed for emerging to mid-level technicians who want to develop their technical skills while delivering an exceptional customer experience. As part of Rivian’s junior talent pipeline, the technician works under the mentorship of senior technicians and leadership to support electric vehicle repairs, inspections, and field service operations. The role suits someone who can work in a dynamic, fast-paced environment, communicates effectively, and is passionate about innovation and adventure. The position is based primarily at a local service center, but may also involve remote work, mobile service travel, or support for plant operations as business needs evolve. The technician performs or assists with vehicle diagnosis, repairs, installations, and inspections; follows repair procedures and safety requirements; documents work; supports parts operations; and communicates professionally with customers and other stakeholders. Ongoing training and development are expected.

Requirements

Be at least 21 years old.
Have a valid driver’s license and a clean driving record, with no suspensions or revocations within the past 3–5 years.
Be available for a standard 40-hour workweek, potentially including weekends, holidays, early mornings, evenings, or overnights based on business needs.
Be flexible to travel to regional locations or production facilities as needed.
Be proficient with laptops and computers in Windows or Mac environments and with work order management systems.
Demonstrate eagerness to learn, strong organizational and time-management skills, and high attention to detail.
Be able to sit, stand, walk, bend, kneel, reach, and lift up to 50 lbs.
Have foundational knowledge of basic electricity theory, including high- and low-voltage awareness; basic circuit measurement tools such as a DVOM; and introductory electrical schematic reading.
Be familiar with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
Have a basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

High school diploma, GED, or recognized equivalent credential.
Ability to drive a non-commercial truck and trailer.
Graduation from an accredited automotive repair school or program.
0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
Basic exposure to electric vehicle or hybrid frameworks.
Experience working in a fast-paced start-up environment.

Responsibilities

Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections at a service center, on a mobile route, or at a remote location.
Learn the product line, EV framework, tools, and accessories while building peer relationships and working under the mentorship of senior technicians.
Use available technical resources and follow repair procedures efficiently while maintaining quality and safety.
Conduct post-repair road tests to verify repair quality and operational safety.
Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
Maintain detailed technical notes and documentation for completed and in-process repairs for internal and external use.
Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
Identify process improvement opportunities, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
Participate in required training, keep technical skills current, and maintain high-quality work with minimal supervision as experience increases.