Field Service Technician Night Shift - Blauvelt NY

Military Spouse Corporate Career Network • Blauvelt, NY

2d • Onsite

About The Position

Rivian is hiring an emerging-to-mid-level Field Service Technician to support electric-vehicle repairs, inspections, and field service operations. The role is intended for technicians who want to develop their technical skills while providing an exceptional customer experience. The technician works under the mentorship of senior technicians and leadership and is based primarily at a local service center. Depending on business needs, the role may also involve remote work, mobile service travel, or support for plant operations.

The position includes diagnosing and repairing vehicles, following technical procedures and safety requirements, conducting post-repair road tests, supporting parts and work-order operations, and documenting work. The technician is expected to develop technical capability through training and mentorship, communicate professionally with customers and other stakeholders, and contribute feedback and support for service improvements and campaigns. The stated hourly pay range for New York applicants is $28.13–$38.74.

Requirements

• High school diploma, GED, or recognized equivalent is preferred.
• Must be at least 21 years old.
• Valid driver’s license and clean driving record, with no suspensions or revocations within the past 3–5 years.
• Availability for a standard 40-hour workweek, potentially including weekends, holidays, early mornings, evenings, or overnight shifts based on business needs.
• Ability to travel to regional locations or production facilities as needed.
• Proficiency using laptops or computers in Windows or Mac environments and work-order management systems.
• Strong organizational and time-management skills, attention to detail, and eagerness to learn.
• Ability to sit, stand, walk, bend, kneel, reach, and lift up to 50 pounds.
• Foundational understanding of basic electricity, including awareness of high- versus low-voltage systems.
• Basic familiarity with digital volt-ohm meters (DVOMs) and introductory exposure to reading electrical schematics.
• Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
• Basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

• Ability to drive a non-commercial truck and trailer.
• Graduation from an accredited automotive repair school or program.
• 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
• Basic exposure to electric-vehicle or hybrid systems.
• Experience working in a fast-paced startup environment.

Responsibilities

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections at service centers, on mobile routes, or at remote locations.
• Learn Rivian products, electric-vehicle systems, tools, and accessories while working with and under the mentorship of senior technicians.
• Use available technical resources and follow repair procedures while maintaining quality and safety.
• Conduct post-repair road tests to verify repair quality and vehicle safety.
• Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work-order and expense reporting.
• Maintain detailed technical notes and documentation for completed and in-process repairs.
• Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities and outreach events.
• Identify opportunities to improve processes, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
• Participate in required training, keep technical skills current, and maintain high-quality work with increasing independence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED