Field Service Technician

Dashiell•West Monroe, LA

21d•Onsite

About The Position

Dashiell is seeking a Field Service Technician for its Field Services team to support high-voltage substation and power system testing, maintenance, and commissioning. The position is based in the West Monroe, Louisiana office and reports to the Field Supervisor. Placement at Level I, Level II, Level III, or Senior is based on experience, qualifications, and demonstrated knowledge; responsibility, autonomy, and assignment complexity increase at each level. The technician performs or leads electrical testing and commissioning of substations, switchgear, transformers, circuit breakers, protective relay systems, and station auxiliary systems. Duties range from supervised basic testing and documentation to independently leading complex assignments, managing field crews, coordinating with clients and project teams, reviewing technical deliverables, and contributing to project estimates. All levels are expected to follow safety procedures and may travel extensively, including overnight stays. The role involves outdoor work and exposure to electrical hazards and industrial job-site conditions.

Requirements

For Level I, an Associate’s or Bachelor’s degree in Electrical Engineering Technology, Electrical Technology, or a related technical field; equivalent field technician experience may substitute (2 years for an Associate’s degree or 4 years for a Bachelor’s degree).
For Level I, no prior professional experience is required; foundational electrical-system knowledge through education or related exposure is expected.
For Level II, an Associate’s or Bachelor’s degree in Electrical Engineering Technology, Electrical Technology, or a related technical field, or equivalent field technician experience (2 years for an Associate’s degree or 4 years for a Bachelor’s degree).
For Level II, at least 1 year of experience in electrical testing, commissioning, or a related field service role.
For Level II, proficiency in standard high-voltage electrical testing, working knowledge of protective relay testing and calibration, power apparatus testing, and low-voltage AC/DC station auxiliary systems; ability to interpret electrical drawings and perform applicable calculations.
For Level III, an Associate’s or Bachelor’s degree in Electrical Engineering Technology, Electrical Technology, or a related technical field, or equivalent field technician experience (2 years for an Associate’s degree or 4 years for a Bachelor’s degree).
For Level III, at least 3 years of progressive experience in electrical testing, commissioning, or a related field service role; expertise in advanced high-voltage testing and ability to lead complex, multidisciplinary test procedures with minimal supervision.
For Level III, strong analytical skills to diagnose testing anomalies, perform root cause analysis, and develop corrective actions.
For Senior level, an Associate’s or Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, or a related technical field, or equivalent field technician experience (2 years for an Associate’s degree or 4 years for a Bachelor’s degree).
For Senior level, at least 5 years of progressive high-voltage electrical testing and commissioning experience, with demonstrated crew leadership or senior technician capability.
For Senior level, expert knowledge of electrical testing and commissioning, including full system commissioning and station auxiliary systems; ability to lead, manage, and develop crews across concurrent engagements; strong technical report writing and review skills; and thorough knowledge of applicable high-voltage safety regulations, including NFPA 70E and OSHA standards.
For all levels, proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
For all levels, effective verbal and written communication skills, with increasing ability at higher levels to interface with project leadership, engineering, and clients.
For all levels, a valid driver’s license with an acceptable driving record and willingness to travel extensively, including overnight stays.
Ability to pass a pre-employment background check and drug screen; must have a TWIC card or be able to obtain one.
Ability to stand and walk for extended periods (up to 8–12 hours), climb stairs and ladders, access elevated work areas, and occasionally lift and carry up to 50 pounds.
Ability to bend, kneel, crouch, work in confined spaces and near energized electrical equipment, and wear required PPE.
Ability to operate company vehicles safely and travel frequently, including overnight stays.
Must be at least 18 years old and legally authorized to work permanently in the United States without current or future visa sponsorship.

Nice To Haves

Experience with Doble, Megger, Omicron, or similar test equipment platforms.
Prior experience in electric utility transmission and distribution construction or industrial commissioning environments.
Familiarity with NFPA 70E, IEEE, and ANSI standards applicable to high-voltage testing.
At higher levels, experience with SCADA systems, power line carrier, infrared thermography, and phasing/loading verification.
For Senior level, project management training or certification such as PMP or CAPM.

Responsibilities

Perform electrical testing, maintenance, and commissioning of high-voltage substations, switchgear, transformers, circuit breakers, protective relays, and related power apparatus at a level appropriate to the assigned technician grade.
Execute standard and advanced electrical tests, including insulation resistance, contact resistance, turns ratio, power factor, hi-pot, circuit breaker timing, and cable testing or fault location as applicable.
Test and calibrate microprocessor-based protective relay systems and support commissioning of protection schemes.
Test, maintain, commission, and troubleshoot low-voltage AC/DC station auxiliary systems, including batteries, chargers, inverters, and distribution panels.
Support equipment start-ups and energization by preparing test equipment, running cables, and recording test data.
Perform electrical calculations and verify transformer ratios, power factor corrections, relay and metering circuits, and other applicable calculations.
Interpret electrical drawings, schematics, one-line diagrams, and wiring diagrams; redline drawings to reflect field conditions as needed.
Maintain accurate field notes, equipment logs, test reports, commissioning documentation, and other quality deliverables; validate or approve crew documentation at higher levels.
Lead field assignments and work activities, coordinate crew members, and provide guidance, mentorship, training, and performance feedback to junior technicians as appropriate to the assigned level.
Diagnose equipment issues and testing anomalies, conduct root cause analysis, and develop or direct corrective actions.
Develop or review switching orders, test procedures, and commissioning plans; apply appropriate switching procedures for high-voltage equipment.
Serve as a technical contact for assigned projects and coordinate with Field Supervisors, Project Managers, Engineering, clients, and field crews to resolve technical issues and manage scope changes.
At the Senior level, direct field testing, commissioning, and maintenance activities; manage crews across concurrent engagements; plan daily work and resource allocation; and act as the primary client-facing field representative.
Conduct or participate in Job Safety Task Analyses, safety briefings, and safety stand-downs, and enforce applicable safety procedures.
Provide technical input to proposal and estimating teams on testing scope, durations, crew requirements, and equipment needs.
Perform special projects and other duties as assigned or requested.

Benefits

Company-paid life insurance
Accidental death and dismemberment insurance
Long-term disability insurance
Employee assistance program
Medical coverage through a traditional PPO or one of two high-deductible health plans
FSA or HSA options
Dental coverage
Vision coverage
Supplemental life insurance
Short-term disability
Critical illness insurance
Group accident insurance
Hospital indemnity insurance
401(k) plan with immediate vesting