Field Service Technician - Dallas

Kodak Alaris•Wylie, TX

19d

About The Position

We are seeking a highly motivated Field Service Technician to install, maintain, troubleshoot, and repair industrial equipment at customer sites. The role combines electrical and mechanical troubleshooting with customer service and requires frequent travel to customer locations to perform preventive maintenance, diagnose equipment issues, and ensure optimal system performance. The technician installs, commissions, and starts up equipment; performs inspections and maintenance; documents service activities and parts usage; and trains customers on equipment operation and routine maintenance. The role also involves coordinating with technical support, engineering, and parts departments to resolve complex issues while following company and customer safety requirements.

Requirements

High school diploma or GED.
At least 3 years of experience in field service, maintenance, manufacturing, or industrial equipment repair.
Strong electrical troubleshooting skills, including AC/DC circuits, motors and drives, sensors and controls, and electrical testing equipment such as multimeters and clamp meters.
Strong mechanical troubleshooting skills, including transport rollers, timing belts, DC motors, and bearings.
Ability to read electrical schematics.
Valid driver's license with a clean driving record.
Ability to travel up to 50–75% as required.
Ability to lift up to 50 pounds.
Ability to stand, walk, and bend.
Ability to work extended hours and occasional weekends as required.
Strong analytical and troubleshooting skills.
Excellent customer service and communication abilities.
Self-motivated, with the ability to work independently.
Strong organizational and time management skills.
Ability to prioritize multiple service calls and projects.

Nice To Haves

Technical degree or vocational training.
Associate degree in Electrical, Mechanical, Mechatronics, or Industrial Technology.
OSHA training or other safety certifications.

Responsibilities

Install, commission, and start up equipment at customer facilities.
Diagnose and repair electrical and mechanical issues.
Perform preventive and corrective maintenance on machinery and equipment.
Read and interpret electrical schematics, wiring diagrams, and technical manuals.
Conduct equipment inspections and provide customers with service recommendations.
Document service activities, repairs, and parts usage through service reports.
Train customers on proper equipment operation and routine maintenance procedures.
Maintain a safe work environment and follow all company and customer safety requirements.
Coordinate with technical support, engineering, and parts departments to resolve complex issues.