Field Service Technician

MasterTech•Chicago, IL

About The Position

MasterTech is seeking Industrial Technicians with experience in sheetfed, Komori, Heidelberg, or related label and printing production equipment. The position is based in the Chicago, Illinois area, with other locations considered, and requires extensive travel to customer locations. Field Service Technicians install and support mechanical and electrical components and systems at customer sites, ensuring machinery is properly installed and operational. They also maintain, diagnose, and repair machinery, report issues, and complete documentation. The schedule is day shift, Monday through Friday, with ample overtime and occasional on-call work. Compensation is $30.00–$45.00 per hour. A company credit card and per diem are provided.

Requirements

  • Experience in industrial, manufacturing, and/or mechanical maintenance is preferred.
  • Previous experience with printing or related packaging equipment, including PrePress and/or PostPress machinery.
  • Experience with electrical systems, including AC, DC, and three-phase wiring, is an asset.
  • Basic to advanced experience servicing electrical, hydraulic, pneumatic, and mechanical systems.
  • Excellent customer service and communication skills.
  • Experience using oscilloscopes, drills, taps, and similar tools.
  • Strong problem-solving, troubleshooting, diagnostic, and documentation skills.

Nice To Haves

  • Experience in industrial, manufacturing, and/or mechanical maintenance.
  • Experience with electrical systems, including AC, DC, and three-phase wiring.

Responsibilities

  • Install and support mechanical and electrical components and systems at customer sites.
  • Ensure machinery is properly installed and operational.
  • Perform on-site machinery maintenance, diagnostics, and repairs.
  • Report issues and complete documentation.
  • Travel extensively to customer locations.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Sick time
  • Vacation
  • 401(k) matching
  • Company credit card
  • Per diem
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