Field Service Technician

Palm Beach Tan•Charleston (Sumter's Landing), SC

About The Position

SVI Corporate, LLC, a Palm Beach Tan & Wellness franchisee, is hiring a Field Service Technician based in the Charleston, South Carolina Tri-County area. The technician maintains salon safety and operations by performing preventive maintenance, troubleshooting, and repairs at multiple locations throughout coastal Georgia and South Carolina. The role involves working independently, managing multiple service requests, and coordinating with salon management, vendors, contractors, and internal leadership to resolve problems quickly and cost-effectively. The technician starts the workday from home and travels to service locations as needed. This is a non-exempt, safety-sensitive position reporting to the Director of Maintenance. The company is seeking a long-term employee, with the possibility of growth in the position. Training and support are provided for commercial tanning, sunless, and wellness equipment. The schedule is 36 hours per week most weeks, with occasional nights, weekends, and holidays based on business needs. The starting salary is $55,000 per year.

Requirements

High school diploma or equivalent.
At least 2 years of general building maintenance, facilities maintenance, construction, or related experience.
Basic knowledge of plumbing, electrical, carpentry, painting, drywall repair, and HVAC systems.
Ability to safely use hand tools, power tools, and ladders.
Valid driver’s license and good driving record; an MVR is required.
Must pass a background check.
Ability to manage multiple projects and work independently.
Basic computer proficiency, including email, point-of-sale systems, and Microsoft Office (Outlook, Word, and Excel).
Outstanding customer service and effective verbal and written communication skills.
Willingness to work occasional nights, weekends, and holidays based on business needs.
Ability to lift and carry up to 100 pounds.
Ability to read, write, speak, and understand English sufficiently to perform the job safely.
Must live within the Charleston, South Carolina Tri-County area or a nearby part of the coastal Georgia/South Carolina service territory.

Nice To Haves

Multi-unit experience.
Experience supporting multiple retail or commercial locations.
Experience maintaining commercial equipment.
HVAC, electrical, plumbing, or facilities-related certifications.

Responsibilities

Perform preventive maintenance, troubleshooting, and repairs on commercial tanning, sunless, and wellness equipment.
Perform routine building maintenance, including minor plumbing, electrical, carpentry, painting, drywall repair, and hardware replacement.
Perform basic HVAC maintenance and coordinate major repairs with approved vendors.
Diagnose maintenance issues and determine appropriate corrective actions.
Respond to maintenance requests from assigned salons within service expectations.
Routinely inspect salon facilities to identify maintenance and safety concerns.
Coordinate repairs with salon management, vendors, contractors, and internal leadership.
Maintain work orders, inventory, and repair documentation.
Follow company safety procedures and applicable regulations on every job.
Travel regularly throughout the assigned territory to support multiple salon locations.