Field Service Technician
About The Position
The Field Service Technician installs, tests, troubleshoots, and maintains Qnergy systems, including Instrument Air products and remote power generation equipment. The technician provides on-site and remote technical support and supports system assembly, testing, documentation, and customer training. The role communicates field issues and works with cross-functional teams to develop solutions. The position serves customers at sites throughout Texas and involves an on-call rotation, extensive travel on short notice, and work in outdoor conditions. The technician must be present in the office or at the job site.
Requirements
- At least 1 year of field experience.
- Knowledge of and hands-on experience implementing safe practices.
- Ability to read and understand mechanical drawings and other documents.
- Exceptional mechanical skills and experience with mechanical and electrical systems.
- Effective written and verbal communication skills and excellent record-keeping.
- Self-directed, highly motivated, and disciplined.
- Ability to lead and direct customer training.
- Organized and able to multitask in a changing environment without supervision.
- Professional presence, both online and in person.
- Ability to speak and hear clearly, both in person and by telephone.
- Availability for an on-call rotation during non-standard hours.
- Ability to travel extensively on short notice for extended periods, including weekends and holidays.
- Ability to perform a wide variety of physical tasks; lifting up to 80 pounds may be required.
- Ability to use computers regularly.
- Ability to be present in the office or at the job site.
Nice To Haves
- Technical diploma in an engineering discipline such as Electrical, Electronics, Instrumentation, or Mechanical.
- Safety certifications, such as First Aid or Safety certifications.
Responsibilities
- Create a positive customer experience at customer sites throughout Texas.
- Install, test, troubleshoot, and maintain Qnergy’s Instrument Air products and remote power generation equipment.
- Provide remote field support and perform system and component testing.
- Write product and process documentation and lead training sessions.
- Communicate manufacturing and engineering issues discovered in the field.
- Work with a cross-functional team to find solutions.
- Support system assembly and testing.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
