Field Service Technician

SCOTT EQUIPMENT COMPANY LLC•Little Rock, AR

About The Position

This individual operates a mobile service vehicle and travels to customer locations to perform field diagnostics and repairs on construction equipment. Repairs may include complete component removal, disassembly, and reconditioning, following prescribed technical manual procedures. The technician is expected to perform quality work as efficiently and profitably as possible and may occasionally work overtime and weekends. Scott is a family-owned construction equipment and crane company founded in 1939. It sells, rents, and provides service and parts at 16 locations across five states, with nearly 400 employees. The company describes its culture as reflecting the belief that “People are Important.”

Requirements

  • Excellent mechanical skills.
  • A current and valid driver’s license as outlined in the company policy manual.
  • Ability to assemble equipment and perform maintenance functions.
  • Strong computer skills.
  • Excellent customer service skills.
  • Excellent oral and written communication skills.
  • Strong organizational skills.

Nice To Haves

  • Experience with diesel and hydraulic systems is preferred.

Responsibilities

  • Operate a mobile service vehicle and travel to customer locations.
  • Perform field diagnostics and repairs on construction equipment.
  • Remove, disassemble, and recondition components according to prescribed technical manual procedures.
  • Perform quality work efficiently and profitably.
  • Work overtime and weekends on occasion.

Benefits

  • Company-paid life insurance.
  • Long-term disability coverage.
  • Short-term disability coverage for employees with 10 years or more of tenure.
  • Emergency Travel Assistance Program, including identity theft protection.
  • Employee Assistance Program.
  • Paid time off tiered based on tenure.
  • Paid holidays.
  • Wellness program with rewards.
  • Discretionary profit sharing.
  • Shared-cost health insurance with a substantial employer contribution.
  • 401(k) plan with an employer match on the first 6% an employee contributes.
  • Dental insurance.
  • Vision insurance.
  • Accident insurance.
  • Critical illness insurance.
  • Hospital indemnity coverage.
  • Flexible Spending Account.
  • Voluntary life insurance.
  • On-the-job training.
  • In-person and online manufacturer training.
  • Scott Equipment University safety, skills, and career development training.
  • Prescription safety glasses reimbursement, based on position.
  • Boots reimbursement, based on position.
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