Field Service Technician

Xylem•Sarasota, FL

About The Position

Xylem is a global water solutions company with 23,000 employees operating in over 150 countries. The Field Service Technician safely handles wastewater treatment chemicals and installs and maintains advanced chemical feed systems, chemical storage, and monitoring equipment. The position involves field-data management, chemical inventory coordination, electrical and mechanical troubleshooting and maintenance, equipment installation and optimization, customer-site support, and service-order and payroll documentation. The role may involve independent work with minimal supervision as part of a team, and requires minimal travel of less than 15%. The technician must participate in an on-call, after-hours rotation that may include nights, weekends, and holidays, depending on customer contractual requirements. Xylem describes its work as focused on sustainable water solutions and offers employees an opportunity to participate in its paid Volunteer Program, Xylem Watermark. The company emphasizes inclusion and belonging and provides reasonable accommodations for employees to perform essential job functions.

Requirements

High school diploma or equivalent.
At least five years of experience in electrical/mechanical, chemical, and/or wastewater operations fields is strongly desired.
Experience troubleshooting and making minor adjustments to PLCs.
Strong organizational, time-management, and communication skills.
Proficient computer skills for field and internal work responsibilities.
Familiarity with web/modem remote-control system access and downloadable data-logging devices.
Strong sense of safety and willingness to adopt the Safety Culture.
Valid driver's license and clean driving record; must meet eligibility requirements to operate a company-supplied, fully equipped service vehicle rated under 10,000 pounds.
Physically able to perform material handling and installation duties and lift up to 50 pounds.
Willing and available to participate in an on-call, after-hours rotation, potentially including nights, weekends, and holidays.
Able to function in a team environment and work independently with minimal supervision.

Nice To Haves

Two-year degree in Electrical/Mechanical, Chemical Operator, or Engineering.

Responsibilities

Safely handle wastewater treatment chemicals.
Install and maintain advanced chemical feed systems, chemical storage, and monitoring equipment.
Collect, consolidate, log, and distribute field data.
Monitor chemical inventory and place orders.
Troubleshoot, repair, and perform preventive maintenance on metering pumps, piping systems, relay logic, PLC control systems, and telemetry or web-based remote inventory monitoring equipment.
Mechanically install chemical feed systems and storage tanks.
Conduct startup and training sessions after installation when required.
Manage customer sites using remote access technologies.
Become proficient in air handling and air filtration systems.
Maintain, adjust, and optimize liquid- and vapor-phase equipment.
Download and upload data and information into customer-site databases.
Enter time, mileage, and materials into the SAP Business Management System for service orders and payroll.
Participate in an on-call, after-hours rotation as required by customer contracts.
Travel less than 15%.