Field Service Technician

Valmet•Appleton, WI

About The Position

The Field Service Technician is part of Valmet’s North America Services team, supporting customer operations by ensuring equipment operates at optimum levels. The role provides hands-on and remote support for large-scale papermaking equipment at customer facilities across North America, using modern technology and tools. Travel overseas may also be available for targeted projects, machine start-ups, or testing customer equipment intended for North America. Day-to-day work may include traveling to customer sites, troubleshooting remotely from Valmet offices, supporting other field technicians, and researching and preparing for service calls. Valmet is open to candidates with strong mechanical skills who lack paper-industry experience and will train the right candidate. The position is based in a knowledgeable service group that provides support and guidance. Employment offers are contingent upon a background check and pre-employment physical and drug screen. Candidates must be legally authorized to work in the United States.

Requirements

  • Strong hydraulics background.
  • Strong mechanical skills and experience.
  • Good communication and organizational skills.
  • Strong PC skills.
  • Self-motivated and enjoys learning new things.
  • Legally authorized to work in the United States.
  • Pass a background check and pre-employment physical and drug screen as a condition of employment.

Nice To Haves

  • Mechanical and pneumatic background is a plus.
  • Paper-industry experience is not required; training is available for candidates with strong mechanical skills.

Responsibilities

  • Provide hands-on service and support at customer sites.
  • Provide remote troubleshooting assistance from company offices.
  • Help ensure customer equipment operates at optimum levels.
  • Support the performance of large-scale papermaking equipment.
  • Support other field personnel and research and prepare for service calls.
  • Travel for targeted projects, machine start-ups, or testing customer equipment for delivery in North America, as needed.

Benefits

  • Generous wage and benefits package.
  • 401(k) with company match.
  • Company-funded pension.
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