Field Service Technician - SME Solutions

Northwest Pump•Marysville, WA
•Onsite

About The Position

Welcome to SME Solutions, LLC., a company under Northwest Pump, dedicated to safety, expert service, and customer satisfaction within the fuel industry. We service gas stations, hospitals, the military, and other locations with fuel systems in the Pacific Northwest. Our work involves installing and maintaining fuel pumps, tanks, dispensers, vapor recovery systems, point-of-sale systems, and other fuel distribution and storage equipment. We also provide air quality and environmental testing. SME offers a rewarding career in a stable industry with competitive pay and benefits, without requiring formal education or trade school. We invest in employee careers by covering training, certifications, and testing costs to develop experts in the field. With nearly 60 years of success, our commitment to our employees is paramount. Safety is our top priority, supported by extensive training and protocols. Join us as a Field Service Technician for a fulfilling career where your work is in demand and you'll be supported by a team valuing professional growth and success.

Requirements

  • No formal education or trade school required.
  • Mechanical Skills – experience with hand tools (wrenches, sockets, screwdrivers) and some basic power tools (drills) is required.
  • Basic Computer Skills – ability to use laptops and other electronic devices (iPad, phone) proficiently is required.
  • Ability to commute to Marysville, WA 98499 (Required).
  • Fulfilling the role will require the acquisition and maintenance of a Washington State Electrical Trainee certificate.

Nice To Haves

  • Hobbies related to mechanical, automotive, electrical, carpentry, etc. are relevant for the role.
  • Knowledge of basic plumbing (pressure, valves, etc.) and electrical (voltage, AC/DC) concepts are preferred.
  • Prior experience working in the field, hands-on, and with customers is preferred.
  • Experience in relevant industries is a plus (construction, automotive, manufacturing, plumbing, HVAC, electrician, maintenance, etc.).
  • Candidates who have already acquired 07 or 01 licensure are highly encouraged to discuss opportunities with the Company.

Responsibilities

  • Perform routine maintenance on fuel dispensers (Wayne, Gilbarco, etc.), including replacing nozzles and breakaway hoses.
  • Use hand tools (wrenches, sockets, screwdrivers) and power tools (drills) for maintenance tasks.
  • Troubleshoot and repair fuel dispenser leaks, such as leaking nozzles, pumps, valves.
  • Replace O-rings, gaskets, and basic piping fixtures.
  • Assist with tank monitoring and sump pump operations.
  • Install or replace sump pumps.
  • Perform pressure testing, replace meters, filters and faulty components.
  • Troubleshoot and resolve technical issues at dispensers or Point of Sale (POS) systems.
  • Follow job documents and safety protocols, take detailed job notes and update relevant systems with laptop or iPad.
  • Set up safety equipment and barricades as needed.
  • Maintain a well-organized and fully stocked company vehicle, ensuring it is clean and functional.
  • Drive to customer sites and shop locations daily, with occasional overnight stays (paid).
  • Be trained and certified to perform advanced technical work related to servicing the fuel industry.

Benefits

  • Competitive pay
  • Fully paid training and certifications to progress your career in our industry.
  • Company vehicle fully stocked with equipment and tools
  • Paid travel time to jobs
  • Potentially being dispatched directly from your home to jobs.
  • Employer sponsored Medical, Dental, Vision, Life, and Disability plans.
  • Health Savings Account (HSA) funding to use on healthcare expenses.
  • 401k Program w/ company match
  • PTO Program
  • Referral Bonus Program
  • Relocation opportunities are available (west, north, and east of Lakewood)
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