Field Service Technician Coffee/Espresso Machines and Combi-Ovens
About The Position
Turbo Technicians, LLC., a Smart Care company, is seeking a technician in El Paso, Texas, and the surrounding area. The company is a nationwide service provider specializing in Rapid Cook technology and an authorized service agent for TurboChef. The technician will repair commercial coffee and espresso machines as well as turbo and combi-ovens and other original-equipment-manufacturer equipment. Candidates with technical-trade aptitude and field-service or restaurant-equipment experience are preferred. Paid training is provided, along with a company vehicle and a $1,000 sign-on bonus. The role provides reactive 24-hour service, including troubleshooting, diagnosis, repair, and resolution. Work also includes installation and removal of commercial restaurant equipment, preventive maintenance, cleaning, parts ordering and delivery scheduling, inventory maintenance, and accurate work-order documentation. The technician works with dispatch, management, warehouse, and other technicians, and is expected to maintain a professional appearance and a clean service vehicle. Flexible shifts and overtime opportunities are noted.
Requirements
- Ability to troubleshoot, test, repair, and service technical equipment.
- Knowledge of basic electricity, including amperage, voltage, and resistance.
- Ability to read basic equipment schematics.
- Ability to understand, read, and use a multimeter.
- Familiarity with basic tools and a multimeter.
- Basic understanding and skills in Microsoft Office.
- Valid driver's license.
- Organizational skills and attention to detail.
- Sense of urgency in responding to service needs.
- Ability to adapt to the workplace environment and organizational change.
- Reliable, dependable, punctual, and conscientious about product performance, with good attendance.
- Ability to lift and move heavy restaurant equipment when needed.
Nice To Haves
- Aptitude in technical trades.
- Background in field service or restaurant equipment.
Responsibilities
- Provide professional, courteous, and motivated service focused on delivering high value.
- Provide reactive 24-hour service, including equipment troubleshooting, diagnosis, repair, and resolution.
- Perform timely repairs, equipment installation and removal, scheduled preventive maintenance, and cleaning to support customer satisfaction and product performance.
- Order repair parts, schedule their delivery, and maintain inventory.
- Accurately record and complete work orders and maintain documentation in accordance with company policy.
- Interact effectively with dispatch, management, warehouse personnel, and technician teams.
- Maintain a professional, clean appearance and keep the service vehicle clean and neat.
Benefits
- $1,000 sign-on bonus.
- Paid training.
- Company vehicle and fuel card.
- Repair and service tools and supplies.
- Cellphone.
- 401(k) with company match.
- Three weeks of paid time off.
- Holidays and floating holidays.
- Medical, dental, and vision benefits.
- Overtime opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
