Field Service Technician
WATTS EQUIPMENT COMPANY INC•Manteca, CA
•$31 - $37•Onsite
About The Position
Troubleshoot, diagnose and repair Crown, Toyota, and other makes of lift trucks. Perform planned maintenance on all lift truck makes. Travel from job site to job site, using a company owned vehicle, also used for transporting his/her tools and/or equipment to the job site. Maintain and manage paperwork.
Requirements
- Must have the ability to diagnose and solve problems from non-technical descriptions provided by the customer.
- Must be able to read and understand service manuals.
- Must be detailed orientated, able to keep accurate records.
- Must posses superb customer service, able to communicate clearly to customers.
- Must be able to quote repairs accurately.
- Must be able to read and understand hydraulic and electrical schematics.
- Must be able to troubleshoot equipment with little to no supervision.
- Able to work independently in most cases.
- Must maintain a valid class "C" driver’s license with clean driving record.
- Must have the ability to work effectively with a wide variety of employees within the company.
- Must posses his/her own set of tools ranging from standard to some specialty tools "ie" volt meters required for lift truck maintenance.
- Diagnose and repair all types of lift trucks not limited to Crown and Toyota.
- Perform Planned Maintenance.
- Disassemble and reassemble lift trucks to its original safe operation at a customer location, while maintaining a clean work area.
- Travel from job site to job site.
- Staying current with both E-learning and classroom training.
- High school diploma or an equivalent combination of education, training and experience.
- Four (4) years lift truck experience.
Nice To Haves
- Ability to manage service calls that require more time then anticipated without becoming frustrated or rushing through a job.
- Ability to work effectively with a wide variety of employees within the company. Employees include but not limited to other technicians, office staff, CSS, managers, employees at customers location.
Responsibilities
- Troubleshoot, diagnose and repair Crown, Toyota, and other makes of lift trucks.
- Perform planned maintenance on all lift truck makes.
- Travel from job site to job site, using a company owned vehicle, also used for transporting his/her tools and/or equipment to the job site.
- Maintain and manage paperwork.
- Follow all related safety regulations and techniques as outlined in the employee manual and within our company safety regulations.
- Diagnose and solve problems from non-technical descriptions provided by the customer.
- Manage service calls that require more time then anticipated without becoming frustrated or rushing through a job.
- Follow all procedures when disposing hazardous waste and materials.
- Read and understand service manuals.
- Keep the company service vehicle clean and organized at all times.
- Keep accurate records.
- Communicate clearly to customers.
- Quote repairs accurately.
- Read and understand hydraulic and electrical schematics.
- Troubleshoot equipment with little to no supervision.
- Work independently.
- Work effectively with a wide variety of employees within the company.
- Diagnose and repair all types of lift trucks not limited to Crown and Toyota.
- Perform Planned Maintenance.
- Disassemble and reassemble lift trucks to its original safe operation at a customer location, while maintaining a clean work area.
- Stay current with both E-learning and classroom training.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
