Field Service Technician

Palm Beach Tan - SVI Corporate, LLC•Summerville, SC

4d•Onsite

About The Position

SVI Corporate, LLC, a Palm Beach Tan & Wellness franchisee, is hiring a Field Service Technician based in the Charleston, South Carolina Tri-County area. The technician keeps salons safe, clean, and operational by performing preventive maintenance, troubleshooting, and repairs at multiple locations across coastal Georgia and South Carolina. The role involves working independently, managing multiple service requests, and collaborating with salon management, vendors, contractors, and internal leadership to resolve issues quickly and cost-effectively. The position is non-exempt and safety-sensitive, reports to the Director of Maintenance, and is intended as a long-term role with potential for growth. The employee starts the day from home and travels to locations as needed. The schedule is 36 hours per week most weeks, with occasional nights, weekends, and holidays based on business needs. The starting salary is $55,000.

Requirements

High school diploma or equivalent.
At least 2 years of general building maintenance, facilities maintenance, construction, or related experience.
Basic knowledge of plumbing, electrical, carpentry, painting, drywall repair, and HVAC systems.
Ability to safely use hand tools, power tools, and ladders.
Valid driver's license and good driving record; an MVR is required.
Must pass a background check.
Ability to manage multiple projects and work independently.
Basic computer proficiency, including email, point-of-sale systems, and Microsoft Office (Outlook, Word, and Excel).
Outstanding customer service and effective verbal and written communication skills.
Willingness to work occasional nights, weekends, and holidays based on business needs.
Ability to lift and carry up to 100 pounds.
Ability to read, write, speak, and understand English sufficiently to perform the job safely.
Must live within the Charleston, SC Tri-County area or a nearby part of the coastal Georgia/South Carolina service territory.

Nice To Haves

Experience supporting multiple retail or commercial locations.
Experience maintaining commercial equipment.
HVAC, electrical, plumbing, or facilities-related certifications.
Multi-unit experience is preferred.

Responsibilities

Perform preventive maintenance, troubleshooting, and repairs on commercial tanning, sunless, and wellness equipment; training and support are provided.
Complete routine building maintenance, including minor plumbing, electrical, carpentry, painting, drywall repair, and hardware replacement.
Perform basic HVAC maintenance and coordinate major repairs with approved vendors.
Diagnose maintenance issues and determine appropriate corrective action.
Respond to maintenance requests from assigned salons within service expectations.
Routinely inspect salon facilities to identify maintenance and safety concerns.
Coordinate repairs with salon management, vendors, contractors, and internal leadership.
Maintain work orders, inventory, and repair documentation.
Follow company safety procedures and applicable regulations on every job.
Travel regularly throughout the assigned territory to support multiple salon locations.