Field Service Technician - IAD

Industrial Electric Manufacturing•Ashburn, VA

21d

About The Position

The Field Service Technician supports the start-up, commissioning, installation, testing, and troubleshooting of IEM equipment under the guidance of experienced Field Service personnel. The role is intended for people with mechanical, electrical, or technical aptitude who are eager to learn, work hands-on, and develop in a field service environment. Comprehensive training, mentoring, and on-the-job learning support technical growth and progression within the Field Service career path. The role has no supervisory responsibilities. Work may take place at customer job sites, data centers, manufacturing facilities, electrical rooms, construction sites, warehouses, and climate-controlled office environments. Occasional travel of up to 75% may be required, potentially including extended or overnight assignments.

Requirements

Basic electrical, mechanical, or technical aptitude.
Ability to read and interpret electrical wiring diagrams, work instructions, and technical documentation.
Ability to use hand tools, power tools, and electrical testing equipment.
Strong problem-solving and troubleshooting skills.
Strong teamwork and communication skills.
Ability to work independently with minimal supervision after appropriate training.
Strong organizational skills and ability to manage multiple priorities.
Ability to follow safety requirements and use required personal protective equipment.
Ability to frequently stand and walk for extended periods of 8–12 hours, including walking up to one mile or more while carrying tools and equipment.
Ability to bend, kneel, squat, crawl, twist, reach overhead, work in confined spaces, and climb ladders, stairs, and elevated platforms while maintaining balance.
Ability to frequently lift, carry, push, and pull equipment and materials weighing up to 50 lbs.
Ability to perform extended close visual work on technical equipment, components, drawings, schematics, testing equipment, and computer screens.
Ability to travel occasionally, up to 75%, including for extended or overnight assignments when required by business needs.

Nice To Haves

Associate degree, vocational training, military experience, or equivalent experience in power distribution systems, including switchgear, UPS systems, generators, PDUs, or related equipment commissioning activities.
0–2 years of related electrical, mechanical, technical, manufacturing, construction, or field service experience.

Responsibilities

Support start-up and commissioning of switchboards, control panels, and power products under the direction of experienced Field Service personnel.
Assist with installation and modification of electrical or mechanical components and subassemblies, including panelboard interiors, circuit breakers, bus bar, subpanels, control components, power cabling, and control wiring.
Perform basic testing of modified assemblies in accordance with established procedures and appropriate guidance.
Assist with basic troubleshooting of electrical circuits and networking equipment.
Identify and escalate product, commissioning, or customer-site issues to Field Service Leads, Project Managers, manufacturing teams, or management as appropriate.
Perform other duties as assigned by management.