Field Service Technician

Motivate • Emeryville, CA

6d

About The Position

Motivate is seeking a full-time Field Service Technician (Station Technician) to support the Bay Area bikeshare system. The technician maintains station terminals and components, travels throughout the system to inspect docking stations, and performs maintenance to keep stations operating properly. Training in the technical and unique aspects of maintaining bikeshare station infrastructure will be provided.

The starting schedule is Friday through Monday, 6:00 AM–4:00 PM. Schedules may change as outlined in the Collective Bargaining Agreement and based on business needs. This position is part of a bargaining unit, with employment terms and conditions governed by a Collective Bargaining Agreement.

Requirements

• Technical aptitude with electrical and mechanical systems.
• Experience troubleshooting technical and electronic systems and identifying and resolving issues.
• A safety-minded approach.
• Experience using a pallet jack and comfort with hand and power tools.
• Proficiency with smartphone apps, email, chat/text, and the ability to learn new technology and software applications.
• A valid driver's license and ability to pass a motor vehicle record check.
• Comfort driving, maneuvering, stopping, and working in busy outdoor urban environments.
• Ability to meet the physical requirements, including lifting and pushing or pulling up to 75 pounds and stooping, bending, sitting, and standing for long periods during a shift.

Nice To Haves

• Background in field-based technical service repair work, construction, or a related area.
• Forklift experience.

Responsibilities

• Maintain and test the functionality of station components.
• Perform diagnostic testing and troubleshoot station malfunctions and issues, from simple to complex.
• Complete minor and major repairs.
• Demonstrate expertise in the technical aspects and components of station hardware and software.
• Operate a motor vehicle and ride a bicycle throughout an urban environment.
• Ensure all required reporting is accurate, complete, and timely.
• Complete special projects assigned by the management team.

Benefits

• Comprehensive medical, dental, and vision plans.
• Life, accidental death, long-term disability, and short-term disability insurance options.
• Paid time off and sick time.
• Paid parental leave.
• 401(k) retirement plan with company match.
• Bikeshare membership.
• Opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed