Field Service Technician

accobrands•Boston, MA

25d•$26 - $29•Onsite

About The Position

ACCO Brands/GBC is seeking a Field Service Technician to service the Boston, Massachusetts area. In this role, you will be responsible for field service, repair, and maintenance of roll laminators, business card cutters, ream paper cutters, punch machines, and other print finishing equipment. This role offers a chance to get back to utilizing your electro-mechanical expertise and enjoy repairing office equipment again, moving away from solely loading software and focusing on diagnosing machine problems and training operators.

Requirements

Associate's degree, trade certifications, or equivalent field experience required.
Valid Driver’s License with a clean driving record required.
Electro-Mechanical experience using a multi-meter to troubleshoot circuits and reading schematics to troubleshoot machines preferred.
Experience with Microsoft Office and comfortable using computers.
Superior time management skills and reliability.
Strong mechanical aptitude and diagnostic experience.
Excellent customer service and communications skills.
Comfortability with being self-motivated.
Local Candidates Only (No Relocation Assistance will be provided for this role).

Responsibilities

Provide outstanding service to our clients and promote business.
Perform break / fix service calls in an assigned area.
Servicing, installing, diagnosing and repairing binding, laminating, cutting, folding, stitching, and other document handling equipment.
Manage your own daily schedule to meet the customer expectations.
Maintain your spare parts inventory and manage your calls and parts on the company laptop.
Provide operator training to customers on machine operations and job setup.