Field Service Technician

General Parts Group•Fort Collins, CO

About The Position

The Field Service Technician travels to restaurant locations to diagnose, repair, and maintain commercial kitchen equipment, including hot-side appliances, refrigeration units, and light HVAC systems. The role involves safely operating a company vehicle, providing prompt and reliable service, and minimizing downtime for restaurant operations. Technicians provide customer support, communicate clearly with kitchen and management staff, and work independently with little supervision. General Parts Group provides service, repair, and maintenance for cooking, refrigeration, beverage, HVAC, and ware-washing equipment. The company supports a field service force of more than 200 technicians across 26 states and encourages technicians to pursue CFESA training certifications. Compensation is hourly and ranges from $35 to $50, depending on experience.

Requirements

  • Must be at least 18 years of age.
  • Completion of a satisfactory background check and drug screen.
  • Valid driver's license and driving record that meets the company's safety standards.
  • EPA certification is required for refrigeration technicians.
  • Proficiency in Microsoft Outlook.
  • Ability to use an iPad.

Nice To Haves

  • At least 1 year of commercial kitchen, refrigeration, or HVAC experience is preferred.
  • Familiarity with iPad use.

Responsibilities

  • Travel to restaurant locations to diagnose, repair, and maintain commercial kitchen equipment.
  • Service hot-side appliances, refrigeration units, and light HVAC systems.
  • Operate a company vehicle safely.
  • Deliver prompt and reliable service while minimizing downtime for restaurant operations.
  • Provide exceptional customer support and communicate clearly with kitchen and management staff.
  • Work independently with little supervision.

Benefits

  • Competitive compensation.
  • Comprehensive health coverage.
  • 401(k) plan with company match.
  • Healthy work and life balance.
  • CFESA certification and ongoing training.
  • Company service vehicle, tools, Apple tablet, cellphone, uniforms, and paid laundry.
  • Overtime earning potential on Saturdays and double-time earning potential on Sundays and holidays.
  • Town Shares Program, providing an opportunity to share in the company's success.
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