Field Service Technician
About The Position
Atlantic Bingo Supply distributes consumables and electronic gaming products for the charitable gaming industry. The Field Service Technician maintains and services electronic Bingo equipment, including handheld electronic gaming units, with a focus on customer satisfaction. The role also assists other Field Service Technicians and may support technology sales as needed. Work is based in South Bend, Indiana, with service locations throughout the Midwest. The typical workday begins mid-morning and ends in the early evening, but flexibility to work outside those hours is required. The position involves driving to service locations and periodic overnight stays.
Requirements
- High school diploma or GED equivalent.
- Basic electronics, PC, and networking knowledge.
- Knowledge of Microsoft applications and Windows.
- Obtain an Indiana Lottery Tech License.
- Self-motivated and self-sufficient, with the ability to follow directions.
- Able to work into early evening hours and weekends as needed.
- Willingness to drive distances to service locations throughout the Midwest and stay overnight periodically.
- Ability to lift up to 50 pounds.
Responsibilities
- Repair and maintain electronic gaming devices and other Bingo equipment.
- Install equipment and perform light mechanical refurbishing.
- Maintain preventative maintenance schedules.
- Provide customer service and ensure customer satisfaction.
- Assist other Field Service Technicians as necessary.
- Assist in technology sales as needed.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
