Field Service Technician
About The Position
Integrated Scale Systems, a well-established and expanding company specializing in the sales and service of industrial weighing equipment, is seeking a Field Service Technician. The company also provides hardware service support for Valdata Systems, a leader in chemical management software systems. The technician installs, maintains, and repairs industrial weighing equipment; troubleshoots technical issues; and provides on-site support to customers across multiple locations. The role requires interpreting technical manuals and drawings, using specialized tools and equipment, following safety and company procedures, and delivering customer service. The technician works with the team and maintains technical proficiency through ongoing training. Standard hours are 8:00 a.m. to 4:30 p.m.; overtime may be required based on business needs. The role involves travel throughout designated regions. A company vehicle is provided after the successful completion of the training period.
Requirements
- Ability to lift up to 50–60 pounds several hundred times a day.
- Valid driver’s license and clean driving record.
- Reliable transportation to the shop during the training period.
- Proficiency in reading and interpreting technical manuals and drawings.
- Experience with PC/Windows operating systems.
- Willingness to work overtime and travel throughout designated regions.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Ability to work independently and unsupervised to accomplish assigned tasks.
Nice To Haves
- Wireless or wired networking knowledge is a plus.
- Prior experience in a similar role is preferred but not required.
Responsibilities
- Install, maintain, and repair industrial weighing equipment.
- Conduct troubleshooting and diagnostic tests to identify and resolve technical issues.
- Provide on-site technical support and assistance to customers across multiple locations.
- Read and interpret manuals, schematics, and drawings related to industrial weighing equipment.
- Use specialized tools and equipment to perform tasks efficiently and accurately.
- Comply with company policies, procedures, and safety regulations.
- Deliver customer service and support to a diverse clientele.
- Maintain technical proficiency through ongoing training and development.
- Collaborate with team members to achieve departmental goals and objectives.
Benefits
- Competitive salary commensurate with experience.
- Comprehensive benefits package, including health, vision, dental, and 401(k).
- Company-provided training and development opportunities.
- Access to specialized tools and equipment.
- Company vehicle provided after successful training period.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
