Field Service Technician

MPW•Gilbert, AZ
•Onsite

About The Position

We’re looking for a dependable Field Service Technician to support water purification operations across multiple customer sites. This role is responsible for maintaining equipment performance, ensuring water quality standards, and delivering responsive on-site technical service in a fast-paced industrial environment. This position will be 75% travel.

Requirements

  • High school diploma or equivalent
  • Experience working with mechanical systems, pumps, filtration equipment, or chemical treatment processes
  • Valid driver’s license with the ability to travel frequently, including overnight stays as needed
  • Basic computer skills for reporting, data entry, and communication
  • Ability to work overtime, weekends, and holidays based on project demands
  • Ability to stand, walk, bend, kneel, and perform repetitive physical tasks for 8–12 hour shifts
  • Comfortable working outdoors in varying weather conditions and industrial environments with noise, chemicals, and required PPE
  • Ability to climb ladders, work at heights, and enter confined spaces when necessary
  • Must be able to safely operate tools, equipment, and vehicles across multiple job sites

Nice To Haves

  • Technical training or related experience in water treatment or industrial maintenance preferred

Responsibilities

  • Travel to customer sites to maintain and service water purification systems
  • Perform routine and corrective maintenance on pumps, filtration units, membranes, and chemical feed systems
  • Conduct water quality testing using monitoring equipment to ensure compliance with established standards
  • Calibrate and maintain testing and monitoring instruments for accurate performance
  • Troubleshoot system issues and implement corrective actions to restore proper operation
  • Assemble and maintain hoses, piping systems, and related components at project sites
  • Handle, transfer, and manage chemical inventory including drums and treatment solutions
  • Perform filter backwashing, media replacement, and membrane cleaning or replacement
  • Collect, label, and ship water samples to designated laboratories for analysis
  • Maintain daily logs tracking system performance, test results, and maintenance activities
  • Complete PC-based service reports detailing site conditions, deficiencies, and corrective actions
  • Work with PLC controls and assist with repairs to instrumentation and control panels
  • Serve as a technical liaison to customers, providing recommendations and ensuring satisfaction
  • Maintain inventory of spare parts, reagents, and sampling supplies for ongoing operations
  • Support multiple locations as needed and assist at regeneration facilities when required
  • Communicate regularly with the Regional Field Service Manager regarding site status and needs
  • Track and submit mileage, travel, and expense reports accurately and on time

Benefits

  • Competitive pay and career growth opportunities
  • Medical, dental, and vision coverage
  • 401(k) with company match
  • Time off and floating holidays
  • Volunteer Time Off (VTO) to give back to your community
  • Employee referral bonus program
  • Wellness benefits that support your overall health and well-being
  • Opportunities for training and professional development
  • Supportive and collaborative team environment
  • Stable company with long-term career opportunities
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