Field Service Technician

WillScot • Kansas City, MO

4d

About The Position

The Field Service Technician represents WillScot to its clients by providing technical service, customer support, and professional communication. The role troubleshoots and services WillScot buildings in the field in a timely and cost-efficient manner. Technicians conduct service calls within the branch territory and explain repairs and services to customers courteously, both by phone and in person. They maintain a safe working environment and follow applicable client safety standards at job sites.

Requirements

• High school diploma or GED.
• Carpentry knowledge and experience.
• Current valid driver's license and a good driving record.
• Ability to work independently in a fast-paced environment.
• Some computer knowledge.
• Good communication skills for interacting with customers, salespeople, contractors, shop personnel, and WillScot employees.
• For HVAC duties: knowledge and experience with HVAC equipment and appliances, and appropriate licenses as required by law.

Nice To Haves

• Electrical, plumbing, and welding experience.
• General contractor’s license.

Responsibilities

• Conduct service calls related to HVAC, plumbing, and carpentry within the branch territory.
• Troubleshoot and service buildings in the field in a timely, cost-efficient manner.
• Explain repairs and services to customers courteously over the phone and in person.
• Maintain a safe working environment and follow safe work practices, including client safety standards on-site.

Benefits

• Medical, dental, and vision insurance.
• Disability insurance.
• Life insurance.
• Paid time off, including company holidays.
• Tuition reimbursement.
• Retirement savings plan with company match.
• Some positions may offer variable pay, including commission, bonuses, performance rewards, or other incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED