Field Service Technician

Beard Equipment•Mobile, AL

69d•Onsite

About The Position

The Field Service Technician diagnoses, repairs, and maintains John Deere construction, forestry, and industrial equipment at customer job sites using a company-provided service truck. This position serves as a front-line representative of Beard Equipment, delivering safe, professional, and responsive service while operating independently in the field.

Requirements

High school diploma or GED required.
Experience repairing heavy equipment, diesel engines, construction equipment, or related machinery preferred.
Strong troubleshooting, diagnostic, and mechanical skills.
Basic computer and diagnostic software knowledge.
Valid driver's license required with an acceptable driving record.
Current DOT Medical Card required or ability to obtain one.
Ability to safely operate a service truck and travel regularly to customer job sites.
Strong customer service and communication skills.
Ability to lift, climb, bend, and work outdoors in varying weather conditions.

Responsibilities

Diagnose and repair diesel, hydraulic, electrical, and mechanical systems at customer locations.
Perform preventive maintenance, equipment inspections, and emergency service repairs in the field.
Operate and maintain a company service truck in accordance with company policies, driving safety standards, and all applicable traffic laws.
Complete work orders, service reports, and repair documentation accurately and timely.
Communicate repair findings, maintenance recommendations, and equipment concerns with customers and managers.
Maintain service truck inventory, tools, equipment, and vehicle inspections.
Serve as a professional representative of Beard Equipment while working at customer job sites.
Follow all safety procedures, including job site safety requirements, vehicle safety practices, and company policies.
Participate in ongoing technical, safety, and manufacturer training programs.
Maintain a clean, organized, and safe work environment in the field and service vehicle.