Field Service Technician

Tomra•Taunton, MA
•Onsite

About The Position

TOMRA North America, a top International Reverse Vending and Recycling Company, is looking for a Service Technician in Taunton, Massachusetts. This role involves traveling to various retail customer locations to analyze, test, troubleshoot, repair, or rebuild the mechanical and electrical components of reverse vending machines that accept recyclable containers. The ideal candidate will possess strong customer service skills, the ability to interact effectively with customers and consumers, and work well with intercompany departments. This position offers the opportunity to be part of a company focused on sustainability and innovation.

Requirements

  • Mechanical aptitude: Ability to troubleshoot and repair or replace machine components.
  • Electrical aptitude: Troubleshoot and replace electrical components.
  • Ability to diagnose and repair electrical failures and faults.
  • Proficiency with laptops and Windows OS.
  • Excellent safety record at previous employers.
  • Valid Driver's License.
  • Ability to regularly lift up to 50 lbs. and frequently push/pull up to 150 lbs.
  • Ability to use hands to assemble, disassemble and repair mechanical components.

Nice To Haves

  • Passion for sustainability and environmental impact.
  • Problem-solving skills.
  • Ability to work independently with team support.
  • Creativity and analytical thinking.

Responsibilities

  • Travel to various retail customer locations.
  • Analyze, test, troubleshoot, repair, or rebuild mechanical and electrical components of reverse vending machines.
  • Provide superb customer service and communication.
  • Interact with customers and consumers.
  • Work with intercompany departments.

Benefits

  • Company vehicle
  • Paid Training
  • Medical
  • Dental
  • Vision
  • 401K (or Pension for Union Regions)
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