Field Service Technician

NOV Inc. • Odessa, NY

5d

About The Position

The Field Service Technician will install, maintain, and service NOV - M/D Totco rental systems throughout West Texas, working in the Odessa, Texas area. The role requires a technically capable, dependable self-starter with mechanical and electrical aptitude and an interest in professional growth. The technician works independently with little supervision, travels to customer locations, provides onsite customer training, and responds to service calls.

Requirements

• High school diploma or GED required.
• Mechanical and electrical aptitude.
• Knowledge of oil and gas equipment, hardware, and software.
• Strong communication and interpersonal skills.
• Ability to work independently with minimal supervision.
• Willingness to travel more than 75% and be on call.
• Ability to work a 10-days-on, 4-days-off schedule with 12+ hour days.
• Must be at least 21 and pass background, driving record, and drug screenings.

Nice To Haves

• Associate degree or equivalent experience preferred.
• At least two years of technical experience preferred.
• Electrical experience preferred.

Responsibilities

• Travel to customer locations to install, calibrate, test, and commission NOV-MD Totco equipment and software.
• Provide onsite training to customers in the safe operation and use of M/D Totco systems.
• Perform general maintenance on NOV-MD Totco equipment and software, including updates, upgrades, and replacements.
• Respond to and manage service calls that take longer than anticipated, including troubleshooting and repairs, additional equipment requests, and equipment rig-up or rig-down.
• Diagnose and solve problems based on non-technical descriptions provided by customers.
• Provide superb customer service and build positive relationships with customers.
• Produce timely and detailed service reports, billing tickets, and other job-relevant documents.
• Work independently with little supervision.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED