Field Service Technician

Culligan By WaterCo•Ocala, FL

About The Position

Culligan is seeking customer-focused individuals to work as field service technicians. Mechanical or plumbing service experience is helpful, but training is available for the right candidate. The position requires mechanical aptitude, a willingness to learn on an ongoing basis, dependability, organization, and strong interpersonal and communication skills. Technicians work independently in the field, spend much of their time with customers, and service residential and commercial water treatment equipment. The role includes opportunities to earn additional income through a commission plan and to grow within the company. Culligan offers competitive wages and a benefits package.

Requirements

  • High school diploma or equivalent.
  • Knowledge of the city area where the technician will work.
  • Excellent verbal and written interpersonal and communication skills.
  • Appropriate, valid driver's license.
  • Mechanical aptitude and willingness to learn on an ongoing basis.
  • Dependability and organizational skills.
  • Ability to lift up to 80 pounds.
  • Ability to drive for extended periods of 2–3 hours.
  • Ability to kneel and bend for extended periods.

Nice To Haves

  • Mechanical or plumbing service experience.

Responsibilities

  • Operate a company vehicle safely and in compliance with state and federal laws.
  • Follow established safety procedures.
  • Complete scheduled service orders each day.
  • Diagnose residential and commercial water treatment equipment, identify malfunctions, and resolve issues.
  • Identify additional services that may be required and present options to customers.
  • Interact directly with customers, communicate equipment status, and provide solutions.
  • Collect payments upon completion of services and assist with collecting past-due receivables.
  • Perform basic installation and removal of water treatment equipment.
  • Complete daily paperwork and service orders accurately.
  • Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools.

Benefits

  • Competitive wages
  • Commission plan
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid time off
  • Life insurance
  • Opportunities for growth and advancement, with more than 80% of leadership promoted from within
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