Field Service Technician

Dashiell•Madison, WI

14d•Onsite

About The Position

Dashiell, an operating unit of Quanta Services, is seeking a Field Service Technician for its Field Services team. The role supports high-voltage substation and power-system testing, maintenance, and commissioning operations. The technician will be hired at Level I, Level II, Level III, or Senior level based on experience, qualifications, and demonstrated knowledge. Scope, autonomy, and assignment complexity increase at each level. The position is based at Dashiell’s Fitchburg, Wisconsin office and reports to the Field Supervisor. Extensive travel, including overnight stays, is required. Depending on level, the technician performs or leads electrical testing and commissioning of substations, switchgear, transformers, circuit breakers, protective relays, and low-voltage AC/DC station auxiliary systems. Work includes testing and troubleshooting equipment, interpreting electrical drawings, maintaining accurate test records, producing commissioning documentation, following safety requirements, and coordinating with field crews, project teams, engineering, supervisors, and clients. Senior technicians direct project field activities and crews, review deliverables, and provide training and mentorship. The position requires frequent outdoor work in varied weather and industrial job-site conditions, exposure to electrical hazards and energized equipment, and the ability to use required personal protective equipment. Candidates must be at least 18 and authorized to work permanently in the United States without current or future visa sponsorship. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

For Level I, an associate’s or bachelor’s degree in Electrical Engineering Technology, Electrical Technology, or a related technical field; equivalent field technician experience may substitute (2 years for an associate’s degree or 4 years for a bachelor’s degree). No prior professional experience is required, but foundational electrical systems knowledge is expected.
For Level II, an associate’s or bachelor’s degree in Electrical Engineering Technology, Electrical Technology, or a related technical field, with the stated equivalent-experience substitutions available; at least 1 year of experience in electrical testing, commissioning, or a related field-service role.
For Level III, an associate’s or bachelor’s degree in Electrical Engineering Technology, Electrical Technology, or a related technical field, with the stated equivalent-experience substitutions available; at least 3 years of progressive experience in electrical testing, commissioning, or a related field-service role.
For Senior level, an associate’s or bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, or a related technical field, with the stated equivalent-experience substitutions available; at least 5 years of progressive high-voltage electrical testing and commissioning experience and demonstrated crew leadership or senior technician capability.
Ability to understand high-voltage electrical systems, substations, power apparatus, and power distribution equipment, with knowledge increasing by level.
Ability to read and interpret electrical drawings, schematics, one-line diagrams, and wiring diagrams.
For Level II, demonstrated proficiency with standard high-voltage electrical testing procedures and working knowledge of protective relay testing and calibration, power apparatus testing, and low-voltage AC/DC station auxiliary systems.
For Level III, expertise in advanced high-voltage testing and commissioning, including protective relay, transformer, circuit-breaker, and cable testing; ability to lead complex test procedures and work with advanced protection schemes.
For Senior level, expert knowledge of electrical testing and commissioning, full-system commissioning, and station auxiliary systems; ability to lead, manage, and develop field crews across concurrent engagements.
Strong analytical and troubleshooting skills, including root-cause analysis and corrective actions for Level III and above.
Mathematical proficiency through trigonometry for Levels II and III.
Strong technical report writing and review skills for Senior level.
Thorough knowledge of high-voltage-work safety and health requirements, including NFPA 70E and OSHA standards, for Senior level.
Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
Effective verbal and written communication skills, with increasing ability at higher levels to interface with project leadership, engineering, and clients.
Valid driver’s license and acceptable driving record; willingness to travel extensively, including overnight stays.
Ability to pass a pre-employment background check and drug screen.
TWIC card or ability to obtain one.
Ability to meet the physical requirements, including extended standing and walking, climbing, occasional lifting and carrying up to 50 pounds, bending, kneeling, crouching, working in confined spaces, working near energized electrical equipment, and wearing required PPE.
Ability to operate company vehicles safely and maintain a valid driver’s license.
At least 18 years of age and legally authorized to work permanently in the United States without current or future visa sponsorship.

Nice To Haves

Experience with Doble, Megger, Omicron, or similar test-equipment platforms.
Prior experience in electric utility transmission and distribution construction or industrial commissioning environments.
Familiarity with NFPA 70E, IEEE, and ANSI standards applicable to high-voltage testing.
Experience with SCADA systems, power line carrier, infrared thermography, and phasing/loading verification, particularly for higher levels.
Project management training or certification, such as PMP or CAPM, for Senior level.

Responsibilities

Perform electrical testing and commissioning of high-voltage substations, switchgear, transformers, circuit breakers, protective relay systems, and power apparatus, with the degree of independence appropriate to the assigned level.
Perform standard and advanced electrical tests, including insulation resistance, contact resistance, turns ratio, power factor, hi-pot, circuit-breaker timing, cable testing, and cable fault location as applicable to level.
Test and calibrate microprocessor-based protective relay systems, including complex protection schemes at higher levels.
Test, maintain, commission, and troubleshoot low-voltage AC/DC station auxiliary systems, including batteries, chargers, inverters, distribution panels, and voltage regulation controls.
Prepare test equipment, run cables, record test data, and support equipment start-ups and energization activities.
Perform and verify electrical calculations, including transformer turns ratios, power-factor corrections, relay and metering circuit verification, and fault-current analysis as applicable to level.
Interpret electrical drawings, schematics, one-line diagrams, and wiring diagrams; redline drawings to reflect field conditions when needed.
Diagnose equipment issues and testing anomalies, conduct root-cause analysis, and develop or direct corrective actions as appropriate to level.
Prepare, validate, review, and approve test reports, commissioning documentation, and other quality deliverables according to level.
Lead field assignments, coordinate crew tasks, manage field crews and resources, and serve as the technical or client-facing representative as appropriate to level.
Develop or review switching orders, test procedures, and commissioning plans as required for assigned work.
Conduct or participate in Job Safety Task Analyses, safety briefings, and safety stand-down meetings; follow and enforce applicable safety procedures and protocols.
Provide guidance, mentorship, training, onboarding support, and performance feedback to junior or developing field staff as appropriate to level.
Coordinate with Field Supervisors, Project Managers, Engineering, clients, and other project stakeholders to resolve technical issues and manage scope changes.
Provide technical input to proposal and estimating teams regarding testing scope, crew requirements, durations, and equipment needs.
Complete special projects and other duties as assigned or requested.

Benefits

Company-paid life insurance
Accidental death and dismemberment insurance
Long-term disability insurance
Employee assistance program
Medical coverage through a traditional PPO or one of two high-deductible health plans
Flexible spending account or health savings account options
Dental coverage
Vision coverage
Supplemental life insurance
Short-term disability insurance
Critical illness insurance
Group accident insurance
Hospital indemnity insurance
401(k) plan with immediate vesting
Competitive compensation and benefits package