Field Service Technician

Ecolab•West Point, GA

21d•$42,000 - $63,000•Onsite

About The Position

Ecolab’s Nalco Water team is seeking a Field Technician in West Point, Georgia, to monitor and maintain air and water quality systems. The role provides hands-on, autonomous service and problem-solving support to customers, with a focus on customer satisfaction and helping customers meet sustainability goals while protecting their systems and equipment. The schedule is Wednesday through Friday and alternate Saturdays, from 7 p.m. to 7 a.m. Compensation is listed as $23 per hour; the posting also gives an annual compensation range of $42,000 to $63,000. The technician operates, monitors, and troubleshoots facility processes; conducts laboratory and chemistry tests; analyzes and records results; supports routine and special customer applications; maintains product inventories; and troubleshoots systems. Work includes using a Fluke meter to check sensitivity and a test stand to verify air and fluid leaks. The position requires work in varied indoor and outdoor conditions and may involve respirator use, confined spaces, and physically demanding tasks.

Requirements

High school diploma, GED, or equivalent.
Experience working with Microsoft Office Suite.

Nice To Haves

Experience working independently in an industrial setting.
Mechanical aptitude.
Previous experience in industrial wastewater treatment or maintenance.
Mechanical problem-solving experience, such as plumbing, electrical, HVAC, or other mechanical experience.
Strong customer service skills and ability to interface positively and professionally with customers.
Ability to analyze readings and enter data logically in a spreadsheet.
Verbal and written communication skills.
Previous experience explaining results of data gathering.

Responsibilities

Operate, monitor, and troubleshoot the facility and its processes according to established procedures.
Test laboratory samples, analyze and record results and data according to company and regulatory requirements.
Perform daily process application quality analysis using small, intricate parts.
Provide routine and special application service support to customers.
Execute required chemistry tests.
Log and report data.
Maintain product inventories.
Provide technical support to customers.
Troubleshoot and maintain systems as needed.
Use a Fluke meter to check sensitivity.
Operate a test stand to verify air and fluid leaks.

Benefits

Medical, dental, and vision insurance.
401(k) matching.
Company-paid pension and pension plans.
Stock purchase plan and employee stock purchase plans.
Paid parental leave.
Discounted childcare resources and discounts on daycare and caregiver services.
Life, accident, critical illness, hospital indemnity, auto, home, and pet insurance.
Identity theft protection.
Short-term and long-term disability insurance.
Retirement health care benefits.
Short-term incentives.
Vacation (12 days) and holidays.
Adoption assistance.
Group legal services.
Employee assistance program.
Employee discount program.
Education assistance program.
On-site childcare and fitness facilities may be available at select locations.