Field Service Technician

Veolia•Mocksville, NC

About The Position

The Field Service Technician performs a variety of water and sewer infrastructure activities, including inspection, installation, repair, troubleshooting, and maintenance of water and sewer collection systems. The work includes supporting water distribution systems, maintaining sewer infrastructure, repairing service lines, and responding to emergencies and compliance needs. The role involves operating heavy equipment and working in confined spaces, climbing ladders, scaffolding, and stairs, and working indoors and outdoors in all weather conditions. The employee may need to wear a half-face respirator or powered air-purifying respirator (PAPR) when required by safety procedures.

Requirements

High school diploma or GED.
3–5 or more years of experience working in water and sewer collection systems.
Possess North Carolina Distribution and/or Collection System certifications, or be able to obtain them.
Valid North Carolina driver's license; Class A CDL or ability to obtain one.
Ability to work in confined spaces and climb ladders, scaffolding, and stairs.
Ability to work indoors and outdoors in all weather conditions.
Wear a half-face respirator or powered air-purifying respirator (PAPR) when required by safety procedures.
Physical ability to talk or hear; stand, walk, climb stairs or ladders, sit, handle objects, reach, balance, stoop, kneel, crouch, crawl, and taste or smell; occasionally lift or move up to 50 pounds.
Ability to distinguish colors and perform close- and distance-vision tasks.

Responsibilities

Read water meters; manage flushing programs for mains and dead ends; and coordinate service shutoffs and restorations.
Exercise and maintain water distribution system valves.
Install and maintain fire hydrants, including flushing, painting, and repairs.
Pressure-test repaired water lines to ensure integrity.
Inspect and maintain air release valves, pressure-reducing valves, and blow-off assemblies.
Tap water mains for new service connections.
Clean and inspect sanitary sewer mains and laterals using jet/vac trucks and CCTV cameras, and perform root removal.
Repair or replace damaged sewer pipes, fittings, manholes, and sewer service lines from the main to the property line; perform structural inspections of manholes.
Install, replace, and repair water meters, meter boxes, and service connections.
Repair or replace water service lines from the main to the meter.
Respond to water line breaks, sewer backups, overflows, and spills.
Conduct inspections of grease traps and backflow preventers.
Participate in an on-call rotation for emergency response.
Operate heavy equipment, including track excavators, dump trucks, and sewer jetters.