Field Service Technician III

Titan Security Group•Los Angeles, CA

26d•Onsite

About The Position

Titan Electronics, a division of Marksman Titan Security Group, is seeking an experienced security and CCTV service technician to install, configure, diagnose, and repair electronic security systems. The technician travels to customer sites throughout the Chicagoland area, Southern Wisconsin, and Northwest Indiana in a company-provided vehicle. The role reports to the Service Manager and Operations Manager and includes working directly with customers, demonstrating systems, and providing training as needed.

Requirements

At least 3 years of experience servicing and configuring enterprise-level access control, CCTV, and related security systems.
Associate degree or technical degree.
At least 3 years of experience installing and programming access control systems, including Brivo, Genetec, LenelS2, AMAG, Johnson Controls, or Avigilon.
Ability to obtain a valid PERC.
Ability to read, write, speak, and understand English.
Knowledge of computer networks, switches, IP addresses, routers, and modems.
Ability to pass a pre-employment drug screen and criminal background check.
Able to work outdoors and on step ladders, extension ladders, and power lifts.
Ability to routinely lift, push, or pull packages weighing up to 60 pounds.

Responsibilities

Service and configure enterprise-level access control systems, DDE elevator integrations, enterprise-level IP CCTV systems, DVRs and NVRs, burglar alarms, intercom systems, telephone entry systems, and associated equipment.
Travel to customer sites throughout Chicagoland, Southern Wisconsin, and Northwest Indiana in a company-provided vehicle.
Diagnose and repair equipment and configurations.
Interface with customer personnel, develop relationships, demonstrate systems, and provide training as needed.
Use technical manuals and manufacturer technical support to troubleshoot problems.
Perform other duties as assigned.