Field Service Technician II - Dallas/Ft Worth TX (Part Time)

NCR Atleos•Texas, TX

13d•Onsite

About The Position

NCR Atleos is hiring a part-time, hourly, non-exempt Field Service Technician to provide frontline field support and help ensure reliable operation of deployed equipment and systems in the Dallas/Fort Worth area. The technician performs onsite first- and second-line maintenance, installations, software and hardware upgrades, networking support, preventive maintenance, and spare-parts management. The role offers flexible, hands-on technical work, with assignments scheduled according to operational demand, peak service periods, and contractual maintenance requirements. Hours worked are tracked and compensated in accordance with applicable wage and hour laws and company policies. The position offers variable hours of up to 19 per week based on business needs; hours are not guaranteed. Example scheduled shift blocks are 8:00 AM–5:00 PM, 12:00 PM–9:00 PM, and 3:00 PM–12:00 AM. The role requires two scheduled weekend days per week, Saturday and Sunday, though actual schedules may vary based on service demand, site requirements, and technician availability. The hourly pay rate is $22.63, based on experience, technical background, and assignment type. Employment is conditional upon passing applicable screening criteria.

Requirements

High school diploma or equivalent.
Local candidate to the specific geographic area.
Authorized to work in the United States.
At least 19 years of age.
At least 1 year of experience in field service, technical support, or maintenance roles; professional, contract, or academic experience is applicable.
Basic working knowledge of mechanical, electrical, or IT systems relevant to the supported environment.
Familiarity with and ability to use and operate an Android cell phone.
Ability to follow written procedures, safety requirements, and work instructions.
Ability to accurately track and report time worked in an hourly environment.
Valid driver’s license with an acceptable driving record and ability to travel to field sites.
Ability to complete background checks, safety training, and required certifications, as applicable.

Nice To Haves

Technical or vocational training in electronics, mechanics, IT, engineering, or related fields.
Enrollment in or completion of a technical, engineering, or trade school program.
Prior experience supporting field-based equipment or distributed technology environments.
Familiarity with service ticketing, work order, or preventive maintenance systems.

Responsibilities

Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems.
Carry out simple corrective actions, including system resets, configuration checks, and minor component replacements.
Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites.
Conduct scheduled preventive maintenance, including inspections, cleaning, and basic adjustments.
Deliver, replace, and return spare or defective parts, ensuring accurate part usage and documentation.
Accurately record time worked, tasks completed, and service outcomes in designated service management tools.
Follow documented service procedures, safety guidelines, and site-specific requirements.
Escalate unresolved or complex issues to higher-level technical support teams as directed.
Provide basic status updates and participate in scheduled service coordination touchpoints.