Service Technician II - San Antonio, TX. (Part Time)

NCR Atleos•Texas, TX

4d•Onsite

About The Position

The Part-Time Field Service Technician is an hourly, non-exempt position responsible for frontline field support to ensure the consistent and reliable operation of deployed equipment and systems. The role provides onsite service on a flexible, part-time schedule, including first- and second-line maintenance, installations, software and hardware upgrades, networking support, preventive maintenance, and spare parts management. Assignments are scheduled based on operational demand, peak service periods, and contractual maintenance requirements. All time worked is tracked and compensated in accordance with applicable wage and hour laws and company policies. The role is based in San Antonio, Texas, and is intended for individuals seeking flexible, hands-on technical work. Technicians provide customer support and keep equipment and systems operating. Employment offers are conditional upon passing screening criteria applicable to the job.

Requirements

Local candidate to the specific geographic area.
One or more years of related experience.
Authorized to work in the United States.
At least 19 years of age.
Valid driver’s license and a driving record that meets NCR Atleos fleet requirements.
PC skills, basic electronic skills, and operating system familiarity.
Ability to perform essential job functions without reasonable accommodation, including prolonged travel with several hours of driving per day; rotating and weekend shifts; carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance; and bending, squatting, walking, standing, sitting, reaching, and repetitive hand movements manipulating objects of various sizes.

Nice To Haves

Familiarity with large servers, mainframe computers, and imaging software.
A+ Certification, CompTIA, or Network+ (N+) Certification.

Responsibilities

Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems.
Execute simple corrective actions, such as system resets, configuration checks, and minor component replacements.
Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites.
Conduct scheduled preventive maintenance, including inspections, cleaning, and basic adjustments.
Deliver, replace, and return spare or defective parts, ensuring accurate part usage and documentation.
Accurately record time worked, tasks completed, and service outcomes in designated service management tools.
Follow documented service procedures, safety guidelines, and site-specific requirements.
Escalate unresolved or complex issues to higher-level technical support teams as directed.
Provide basic status updates and participate in scheduled service coordination touchpoints.