Quality Technician II - San Antonio, TX

Military Spouse Corporate Career Network•San Antonio, TX

7d•Onsite

About The Position

The Quality Technician II supports the establishment, maintenance, alignment, and continual improvement of the Quality Assurance System. The role performs day-to-day quality assurance activities to help ensure compliance with governmental regulations, customer requirements, and quality policies and procedures, while accommodating requests for support. The technician conducts inbound and damage audits using iAuditor, repairs damaged units within the STX Quality Departments, and assists with product record management and unit scrapping processes. The role maintains accurate department inventory, follows DHL safety policies and procedures, and may assist Operations and Inventory as needed, as well as take part in special projects outside normal job functions. The position reports directly to the Quality Supervisor and Quality Lead.

Requirements

High school diploma or equivalent.
Forklift operator certificate or satisfactory completion of a forklift training program within the first 30 days of employment.

Nice To Haves

Associate degree or equivalent in a related field of study.

Responsibilities

Conduct inbound and damage audits using iAuditor.
Repair damaged units within the STX Quality Departments.
Assist with product record management and unit scrapping processes.
Maintain accurate inventory within the department.
Comply with DHL safety policies and procedures.
Assist Operations and Inventory when needed.
Assist with special projects outside normal job functions.
Perform quality audits, inspections, and documentation.
Carry out daily quality assurance activities as required or directed by management.
Monitor and report QMS implementation, compliance, and effectiveness through audits, observations, quality-metric reviews, and customer feedback.
Support QA training for new and existing associates.
Support coordination of QA license, permit, and registration activities.
Work with Quality Assurance, Ops Performance, and Process Improvement teams to advance Quality initiatives.