Field Service Technician II - Utilites

Ring Power Corporation•Concord, NC

24d•Onsite

About The Position

The Field Service Technician II - Utilities role involves conducting all assigned work in a safe manner, adhering to all applicable safety, environmental, and contamination control policies, procedures, and regulations. This role requires attending and successfully completing required technician training classes, and maintaining a necessary set of tools for job performance to diagnose, disassemble, and assemble components to manufacturer's specifications. The technician will diagnose and perform designated repairs on customer or company-owned equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. A key aspect of the role is working in a neat and orderly fashion, constantly looking for ways to improve methods of work, work areas, and safety standards. The technician will inspect components to ensure maximum parts are reused to control repair costs and complete required documentation using appropriate software to document repairs performed on equipment and account for repair times. Monitoring job expenses versus repair estimates and informing the supervisor of any cost overruns before job completion is also crucial. The role emphasizes approaching work positively, maintaining supportive conduct within the team, and setting standards for others. Contributing to team efforts by accomplishing tasks on time while maintaining safety and quality expectations, and training or mentoring others in the department are also expected. Other duties as assigned will be performed.

Requirements

High School diploma or GED
3-4 years of experience
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
Valid Driver License
Successfully completed all required training curriculum to be designated Service Field Tech II

Nice To Haves

Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.

Responsibilities

Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations.
Wears proper personal protective equipment.
Attends and successfully completes required technician training classes.
Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer's specifications.
Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.
Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
Inspects components to insure maximum parts are being reused to control repair costs.
Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed.
Approaches work in a positive manner, maintains conduct that is supportive of the work Team and sets the standard for others to follow.
Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
Trains and/or mentors others in department.
Performs other duties as assigned.