Field Service Technician II - Crane

Ring PowerOklahoma City, OK
Onsite

About The Position

This role is responsible for repairing or replacing defective parts on machinery/equipment. The technician will disassemble components, clean parts, and inspect them to ensure maximum reuse for cost control. They will test, diagnose, and adjust equipment failures, create repair estimates, and submit information to substantiate quotes. Responsibilities include preparing parts requisitions, time cards, and service reports, ensuring accuracy and detail for accounting needs. The technician will monitor job expenses against estimates, alerting supervisors to potential cost overruns. They may temporarily assume lead person duties and will demonstrate the use of dealer computer systems for work orders and documentation. A minimum set of tools is required, and the technician must work in a neat, orderly, and safe manner, maintaining company machines/equipment. They are expected to maintain personal company service literature and stay aware of technical changes in the industry. Other duties as assigned.

Requirements

  • High School diploma or GED
  • 7 or more years of experience
  • Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
  • Must have completed standards outlined in the personnel achievement guideline or have been determined to meet the same qualification by the lead person based on division location.
  • Must possess a valid Class E Driver’s License.

Nice To Haves

  • A specialized technical course or equivalent years experience as a Technician preferred.

Responsibilities

  • Repairs or replaces defective parts on machinery/equipment.
  • Disassembles components and properly cleans parts.
  • Inspects components to ensure maximum parts are being reused to control repair costs.
  • Tests, diagnoses and adjusts failures of equipment.
  • Creates repair estimates and submits information to substantiate quotes and estimates.
  • Prepares all parts requisitions, time cards, or service reports, as requested by the supervisor, ensuring they are legible and accurate with sufficient detail for service accounting needs.
  • Monitors job expenses versus repair estimates and ensures that the lead person is aware of any cost over run, prior to the job being completed.
  • Assumes the lead person position temporarily, as necessary.
  • Demonstrates utilization of dealer computer systems for work orders and other documentation.
  • Maintains a minimum set of tools required for job performance.
  • Works in a neat, orderly, and safe manner while caring for and maintaining company machines/equipment.
  • Maintains personal company service literature, and maintains a high awareness of technical changes in the industry.
  • Performs other duties as assigned.
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