Field Service Technician II- Crane
About The Position
The Field Service Technician II- Crane is responsible for repairing or replacing defective parts on machinery/equipment. This role involves disassembling components, cleaning parts, inspecting components for maximum reuse to control repair costs, and testing, diagnosing, and adjusting equipment failures. The technician will also create repair estimates, prepare parts requisitions, time cards, and service reports, and monitor job expenses versus repair estimates, alerting supervisors to any cost overruns. Additionally, the role may involve temporarily assuming lead person duties, utilizing dealer computer systems for documentation, maintaining a required tool set, working in a neat, orderly, and safe manner, and keeping up-to-date with technical changes in the industry. Essential job competencies include safety, job-specific skills, coaching and mentoring, managing change, valuing diversity, communication, information gathering, planning and organizing, innovation, customer orientation, problem-solving, creativity, and autonomy.
Requirements
- High School diploma or GED
- 7 or more years of experience
- Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
- Must have completed standards outlined in the personnel achievement guideline or have been determined to meet the same qualification by the lead person based on division location.
- Must possess a valid Class E Driver’s License.
Nice To Haves
- A specialized technical course or equivalent years experience as a Technician preferred.
Responsibilities
- Repairs or replaces defective parts on machinery/equipment.
- Disassembles components and properly cleans parts.
- Inspects components to ensure maximum parts are being reused to control repair costs.
- Tests, diagnoses and adjusts failures of equipment.
- Creates repair estimates and submits information to substantiate quotes and estimates.
- Prepares all parts requisitions, time cards, or service reports, as requested by the supervisor, ensuring they are legible and accurate with sufficient detail for service accounting needs.
- Monitors job expenses versus repair estimates and ensures that the lead person is aware of any cost over run, prior to the job being completed.
- Assumes the lead person position temporarily, as necessary.
- Demonstrates utilization of dealer computer systems for work orders and other documentation.
- Maintains a minimum set of tools required for job performance.
- Works in a neat, orderly, and safe manner while caring for and maintaining company machines/equipment.
- Maintains personal company service literature, and maintains a high awareness of technical changes in the industry.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
