Field Service Technician I - Atlanta, GA

Baxter International Inc. • Atlanta, GA

2d • $43,200 - $59,400

About The Position

The Field Service Technician I performs work to prepare a wide range of rental and customer-owned medical products for patient use. This includes cleaning, disinfecting, operational function checks, troubleshooting, and minor repairs of Baxter and non-Baxter products. The role also involves direct customer contact and safely operating a fleet vehicle to deliver, remove, and service products at service centers and customer accounts in a timely, professional manner. On-call delivery, removal, and service support may be required 24/7.

The position is based in a field service team working in hospital and service-setting environments to repair medical devices. The stated schedule is Monday through Friday, 10:00 a.m. to 6:30 p.m., with flexibility to work a variety of shifts. The role may also require on-call coverage, including weekends and holidays.

Requirements

• Must be at least 21 years of age.
• High school diploma or GED.
• Valid driver's license and driving record.
• Basic mathematical skills, including addition, subtraction, multiplication, and division.
• Ability to troubleshoot and repair medical devices and malfunctioning components.
• Ability to use appropriate tools to make adjustments and repairs.
• Ability to load, unload, and remove products weighing up to 1,680 pounds.
• Ability to safely operate a fleet vehicle, including a box truck or company car.

Responsibilities

• Perform electronic, hydraulic, and pneumatic systems troubleshooting and repair on assigned products.
• Troubleshoot devices and repair malfunctioning components.
• Use appropriate tools to make required adjustments and repairs.
• Clean and disinfect products and perform operational function checks to prepare them for patient use.
• Provide on-call coverage, potentially up to 24/7, including weekends and holidays, with customer account visits as needed.
• Deliver, remove, and service products at service centers and customer accounts in a timely and professional manner.
• Generate service revenue and complete activities required under service contracts.
• Load, unload, and remove medical products weighing up to 1,680 pounds.
• Safely operate a box truck or company car, ranging from a cargo van to a 26,000-pound truck.

Benefits

• Dental, medical, and vision insurance.
• Paid time off.
• Parental leave.
• Basic life insurance.
• Accident insurance.
• Short-term and long-term disability insurance.
• Business travel accident insurance.
• Employee Stock Purchase Plan (ESPP) with the ability to purchase company stock at a discount.
• 401(k) Retirement Savings Plan with employee contributions and company matching.
• Flexible Spending Accounts.
• Educational assistance programs.
• Paid holidays.
• Paid time off ranging from 20 to 35 days based on length of service.
• Family and medical leaves of absence.
• Commuting benefits.
• Employee Discount Program.
• Employee Assistance Program (EAP).
• Childcare benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED