Junction City, KS

NCR Corporation•KANSAS, VIRTUAL, KS

11d•$17 - $19

About The Position

NCR Voyix is seeking a Field Service Technician to provide customer service and technical support in the Manhattan, Topeka, and Junction City, Kansas area. As a first-line response for customers, the technician communicates helpfully, organizes and triages issues, identifies solutions, and may resolve problems proactively. NCR Voyix provides formal virtual and hands-on training, with support from dedicated teachers, mentors, and coaches. The technician performs customer installations, maintenance, and service calls, including work on electromechanical equipment such as self-checkout systems. Responsibilities also include preventive maintenance, repairs, and system overhauls within an assigned territory. The role involves prolonged travel and driving, rotating shifts that may include weekends and some holidays, physical handling of tools and equipment, and willingness to learn to operate small-scale scissor lifts. The hourly pay range is $17–$19, depending on location and experience. Overtime is available at time and a half. Benefits include paid holidays and floating holidays, paid vacation, a 401(k) savings and retirement plan, a company-provided vehicle for business use only, and medical insurance available immediately.

Requirements

Be a local candidate to the specific geographic area.
Be authorized to work in the United States.
Be at least 18 years of age.
Have a valid driver’s license and a driving record that satisfies NCR fleet requirements.
Have PC skills, basic electronic skills, and some familiarity with specific hardware and operating systems.
Be able to perform the essential functions of the job with or without reasonable accommodation.
Be able to travel for extended periods and drive several hours per day.
Be available for rotating and weekend shifts, including flexible morning, afternoon, and evening start times within set teams, and some holidays.
Be able to carry and lift tools, parts, and equipment weighing up to 75 pounds without assistance and up to 150 pounds with assistance.
Be able to bend, squat, walk, stand, sit, reach, work with hands, and repetitively grasp and manipulate objects of varying sizes.
Be willing to be trained on and operate small-scale scissor lifts in retail environments.

Nice To Haves

Familiarity with large servers, mainframe computers, and imaging software.
A+ Certification, CompTIA certification, or N+ Certification.
One or more years of related experience.

Responsibilities

Perform customer installation, maintenance, and service calls promptly and effectively.
Service electromechanical equipment, including self-checkout systems, within an assigned territory.
Perform maintenance, repair, preventive maintenance, and system overhauls.
Communicate with customers, organize and triage issues, and identify appropriate solutions.
Travel to customer locations and drive for several hours per day as needed.
Learn to operate small-scale scissor lifts to service or replace networking equipment such as access points or switches.