Field Service Technician I - Crane

Ring Power Corporation•Riverview, FL

8d•Onsite

About The Position

The Field Service Technician I - Crane is responsible for conducting all assigned work in a safe manner, adhering to all applicable safety, environmental, and contamination control policies, procedures, and regulations, and wearing proper personal protective equipment. This role requires attending and successfully completing required technician training classes, and maintaining a necessary set of tools for job performance to diagnose, disassemble, and assemble components to manufacturer's specifications. The technician will diagnose and perform designated repairs on customer or company-owned equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. The position involves working in a neat and orderly fashion, constantly looking for ways to improve methods of work, work areas, and safety standards. Responsibilities include inspecting components to ensure maximum parts are reused to control repair costs, completing required documentation using appropriate software to document repairs and account for repair times, and monitoring job expenses versus repair estimates, informing the supervisor of any cost overruns prior to job completion. The role requires approaching work in a positive manner, maintaining conduct supportive of the team, and contributing to team efforts by accomplishing tasks on time while maintaining safety and quality expectations. Training and/or mentoring others in the department, and temporarily assuming the supervisor's position as necessary, are also part of the role. Other duties as assigned.

Requirements

Formal Education High School diploma or GED
Experience 5-6 years
Valid Drivers License
Successfully completed all required training curriculum to be designated Service Field Tech I
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
Job requires complex problem solving skills in a dynamic environment.
Independent research and analysis are routinely required to develop appropriate solutions.
Awareness and intervention is expected to prevent problems from occurring.

Nice To Haves

Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
Job requirements frequently change requiring re-training once or more per year.
Job requires creativity as part of carrying out daily activities.
New approaches are encouraged.
Job is not normally monitored, but overall objectives are clearly defined.
Use of discretion in how the work is done, setting priorities and decision making is encouraged.
More emphasis is placed on achieving the desired outcome, not on controlling the process.

Responsibilities

Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations.
Wears proper personal protective equipment.
Attends and successfully completes required technician training classes.
Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer's specifications.
Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.
Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
Inspects components to insure maximum parts are being reused to control repair costs.
Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed.
Approaches work in a positive manner, maintains conduct that is supportive of the work Team and sets the standard for others to follow.
Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
Trains and/or mentors others in department.
Assumes Supervisors positon temporarily, as necessary.
Performs other duties as assigned.