Field Service Technician/Driver

Fastenal•Winona, MN

3d•Onsite

About The Position

As a full-time Field Service Technician/Driver, you will work in Fastenal’s regional FMI (Fastenal Managed Inventory) Technology Service Centers and customer facilities. You will install, service, repair, and remove industrial vending machines, bin systems, and other FMI technology devices. Using a company delivery vehicle, you will travel throughout the region and provide customer service, support, and quality to the Fastenal team and its customers.

Requirements

Possess a current, full, valid driver's license issued in the country where the job is located, including successful completion of any applicable graduated license program, and meet driving record requirements for use of a company vehicle as needed.
Be at least 18 years old.
Possess a current Health Card or be able to obtain one.
Meet Fastenal driving record requirements.
Maintain DOT-regulated Drivers Hours-of-Service.
Be willing to drive interstate routes across state lines.
Have excellent written and oral communication skills.
Have proficient computer skills.
Demonstrate strong problem-solving, deductive reasoning, and decision-making skills.
Be able to learn and perform multiple tasks in a fast-paced environment.
Be highly motivated, self-directed, and customer-service-oriented.
Be able to work independently and in a team environment.
Demonstrate strong organization, planning, and prioritizing abilities.
Demonstrate the company’s core values of ambition, innovation, integrity, and teamwork.
Be willing to travel with required overnight stays.
Be willing to work a flexible schedule.
Be able to lift, slide, carry, and lower packages typically weighing up to 70 pounds.
Pass the required drug screen (applicable in the US, Puerto Rico, and Guam only).

Nice To Haves

Be mechanically inclined.
Possess driving experience.

Responsibilities

Travel to Fastenal locations and customer facilities to install and service FMI technology devices.
Assemble, clean, recondition, and test devices using work instructions.
Test and repair mechanical and electrical components of devices.
Train customers to use devices and software.
Complete checklists to ensure all process steps are followed.
Communicate with the department manager and Fastenal team members.
Maintain a clean and safe work environment.
Comply with safety regulations.