Field Service Tech C
About The Position
The Field Service Technician applies knowledge of measurement science, mathematics, physics, and electronics to calibrate inspection, measurement, and test equipment (IM&TE) across disciplines including acoustical, chemical, dimensional, DC/low frequency, RF/microwave, fluid, mechanical, optical, thermodynamics, and time and frequency. The technician performs onsite field calibrations using established procedures and ensures measurement accuracy in compliance with published specifications. This role involves working independently and collaboratively to deliver accurate, efficient, and professional calibration services and strong customer service. The technician also maintains calibration standards and tools, troubleshoots and repairs precision equipment as needed, documents results, and communicates with customers and colleagues. Work takes place primarily in the field or manufacturing environments at company and customer sites; domestic and possibly international travel may be required.
Requirements
- Formal PMEL training or equivalent.
- Ability to perform general math, algebra, and basic trigonometry.
- Understanding of basic statistics and measurement uncertainty.
- Excellent written and oral communication skills.
- Strong attention to detail and accuracy in technical documentation.
- Basic to intermediate troubleshooting and equipment alignment skills.
- Proficiency with computers, including MS Word and Excel.
- Knowledge of Quality Management Systems, including ISO 9001, ISO 17025, and Z540.
- Ability to work independently and as part of a team.
- Strong customer service mindset and commitment to quality performance.
- Professional demeanor, punctuality, and accountability in customer interactions.
- Ability to lift up to 45 lbs. unaided.
- Ability to stand, bend, and perform repetitive motions frequently.
Nice To Haves
- Five to eight years of calibration experience preferred.
Responsibilities
- Calibrate inspection, measurement, and test equipment in one or more specified disciplines to ensure compliance with published specifications.
- Maintain assigned secondary and/or working calibration standards.
- Perform maintenance, troubleshooting, and repair of precision equipment as needed.
- Follow calibration procedures and methods according to specifications, blueprints, drawings, and other technical requirements.
- Collect, compile, and accurately record calibration data.
- Identify out-of-tolerance equipment and take corrective actions, including adjustments, component replacement, or applying correction factors.
- Identify and correct measurement errors as applicable.
- Prepare accurate calibration reports and certificates.
- Assist in adapting existing calibration equipment, standards, and techniques to accomplish specific measurement tasks.
- Perform uncertainty evaluation and analysis under supervision when applicable.
- Communicate professionally with customers, account managers, and colleagues to support timely communication and successful completion of onsite calibration projects.
- Provide excellent customer service and work to exceed customer expectations.
- Maintain calibration tools, accessories, and test setups in good working order.
- Follow company safety and quality policies, procedures, and standards.
- Transport equipment to and from onsite locations.
- Maintain customer communications before, during, and after onsite events.
- Perform other assigned duties and responsibilities.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- 401(k) with company matching
- Employee-funded pre-tax health and childcare spending accounts
- Tuition reimbursement
- Vacation
- Sick leave
- Paid holidays
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
