FIELD SERVICE TECH - Material Handling

ARNOLD MACHINERY COMPANY•Berthoud, CO

6d•$25 - $40

About The Position

The Field Service Technician repairs forklifts and other material handling equipment at customer locations and performs periodic maintenance services. The technician examines equipment, assesses repair needs, considers their skills and the safety hazards involved, and determines whether additional help is needed. The role requires working with internal combustion engines, wiring and schematic diagrams, service manuals, multimeters, laptops, and personal tools. Technicians are expected to continue education offered by Arnold Machinery and vendors, arrive at work on schedule, communicate effectively with customers and coworkers, thank customers for their business, and ask whether they are satisfied with the service. The position also includes occasional assistance to the Service Manager and keeping the workspace or truck clean. The position is based at MH Johnstown in Johnstown, Colorado, and is listed as full-time, day shift, with an hourly salary range of $25.00–$40.00. A $2,000 signing bonus is offered. Physical demands and conditions include frequent lifting over 50 pounds, walking over uneven terrain, using hand and power tools, climbing in and out of equipment, working in standing or prone positions, sitting in equipment and vehicles, and communicating by radio, phone, and in person. Work may involve shop and construction sites.

Requirements

High school degree or GED.
Good driving record for field service work.
Good English communication skills, both verbal and written.
Good working knowledge of internal combustion engines.
Ability to read wiring and schematic diagrams and service manuals.
Ability to use a multimeter and laptop computer.
Must have personal tools.
Ability to use Microsoft Excel and Word.
Effective written, verbal, and interpersonal skills.
Ability to use office machines such as a fax, copier, and computer.
Ability to meet the physical demands of the role, including frequently lifting over 50 pounds and working in varied positions and terrain.

Nice To Haves

Experience with other Microsoft Office programs.

Responsibilities

Drive to customer locations to repair forklifts and other material handling equipment.
Conduct periodic maintenance services for customers.
Examine equipment and assess repair needs, skill requirements, safety, and job hazards; determine whether additional help is needed.
Communicate effectively in writing and verbally with customers, dispatchers, peers, and supervisors.
Continue education offered by Arnold Machinery and vendors.
Bring required personal tools and arrive at work at the scheduled time.
Adhere to Arnold Machinery Company’s core values: Integrity, Discipline, and Empathy.
Thank customers for their business and ask whether they are satisfied with the service received.
Assist the Service Manager with various tasks.
Maintain a clean workspace and/or truck.