Field Service & Sales Representative / Shop Parts

RAM PRODUCTS CO•Phoenix, AZ

3d•$50,000 - $60,000•Remote

About The Position

Enjoy freedom from a desk and serve the Phoenix area in our mobile warehouse, providing quality service to customers. The Field Service Representative (FSR) will always work with integrity, demonstrate a desire to serve others, and possess the ability to solve problems. The FSR is responsible for promoting Ram Products and providing products and services to customers in a designated area.

Requirements

Ability to communicate effectively and collaborate with others.
Ability to work independently, with a high degree of self-motivation and problem-solving skills.
Experience in a customer-facing position.
Willing to travel up to 25%. This could mean up to one week per month of out-of-town travel.
High School Diploma, GED, or High School Equivalence Certificate.
A valid driver's license with excellent driving record.
Ability to lift 25-50 pounds on customer calls.
Ability to pass a background check, physical, and drug test.
Excellent analytical, written, and verbal communication skills.

Nice To Haves

Industrial experience is a plus!
Associate degree
Experience working in an industrial environment.
Experience working in the MRO industry.

Responsibilities

Servicing existing accounts to grow revenue, develop relationships, expand product line, and demonstrate products.
Operating within the ERP and CRM systems as well as accurately billing, restocking, and maintaining inventory levels of our products.
Developing a working knowledge of general product categories through training and on-the-job experience.
Understanding each customer’s needs to provide real, effective solutions.
Delivering exceptional customer service.
Conducting sales and service activities, developing strong customer relationships, identifying product applications, and introducing new products and services.