Field Service & Sales Representative / Shop Parts

RAM PRODUCTS COPhoenix, AZ
$50,000 - $60,000Remote

About The Position

Enjoy freedom from a desk and serve the Phoenix area in our mobile warehouse, providing quality service to customers. The Field Service Representative (FSR) will always work with integrity, demonstrate a desire to serve others, and possess the ability to solve problems. The FSR is responsible for promoting Ram Products and providing products and services to customers in a designated area.

Requirements

  • Ability to communicate effectively and collaborate with others.
  • Ability to work independently, with a high degree of self-motivation and problem-solving skills.
  • Experience in a customer-facing position.
  • Willing to travel up to 25%. This could mean up to one week per month of out-of-town travel.
  • High School Diploma, GED, or High School Equivalence Certificate.
  • A valid driver's license with excellent driving record.
  • Ability to lift 25-50 pounds on customer calls.
  • Ability to pass a background check, physical, and drug test.
  • Excellent analytical, written, and verbal communication skills.

Nice To Haves

  • Industrial experience is a plus!
  • Associate degree
  • Experience working in an industrial environment.
  • Experience working in the MRO industry.

Responsibilities

  • Servicing existing accounts to grow revenue, develop relationships, expand product line, and demonstrate products.
  • Operating within the ERP and CRM systems as well as accurately billing, restocking, and maintaining inventory levels of our products.
  • Developing a working knowledge of general product categories through training and on-the-job experience.
  • Understanding each customer’s needs to provide real, effective solutions.
  • Delivering exceptional customer service.
  • Conducting sales and service activities, developing strong customer relationships, identifying product applications, and introducing new products and services.

Benefits

  • Medical Insurance
  • Prescription Coverage
  • Dental Insurance
  • Vision Coverage
  • Health & Wellness programs
  • Disability Insurance
  • Employee Assistance Program
  • Paid vacation and personal time off
  • Bonus structure based on measurable outcomes
  • Performance recognition
  • Personal and professional development
  • 401(k)
  • 401(k) Employer Match
  • $2,000 SIGNING BONUS!!!
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