Parts Sales Representative

Lanco Group of Companies • Lenexa, KS

6h • Hybrid

About The Position

The Parts Sales Representative is responsible for accepting, processing, and acknowledging customer orders, processing invoices and payments, and providing information and assistance regarding quotes, order status, product availability, technical support, and general inquiries. This role also involves maintaining customer and serial number databases, answering sales department telephone calls, and completing all shipping documentation for domestic and international shipments. The position requires ongoing communication and adherence to company policies to minimize liability.

Requirements

• Basic math skills (addition, subtraction, multiplication, and division).
• Ability to understand and follow written and verbal instructions.
• Knowledge of office practices, business correspondence techniques, and English composition, grammar, spelling, and punctuation.
• Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and to operate standard office equipment.
• This position occasionally bends, stoops, reaches, pushes, pulls, and will lift/ carry up to 20 lbs.

Responsibilities

• Accepts, processes, and acknowledges customer orders using computer database.
• Processes invoices and credit card payments.
• Provides information and assistance regarding quotes, order status, product availability, technical support, and general information as requested.
• Maintains customer database for order entry, accounting, and historical purposes.
• Maintains serial number database.
• Answers telephone calls for the sales department.
• Completes all shipping documentation for domestic and international shipments.
• Maintain ongoing communication and adhere to all company policies to eliminate and/or reduce exposure to liability.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed