Parts Sales Representative

AgriVision Equipment and PrairieLand Partners

1d•Onsite

About The Position

The Parts Sales Representative is responsible for the daily selling and stocking of parts and for providing excellent customer service to AVE-PLP customers and service technicians. The Parts Sales Representative Reports to the Parts Manager and is non-exempt. This role involves selling parts to customers at the store and at customer locations, maintaining customer rapport, managing inventory, assisting with department organization, recording transactions, supplying parts to technicians, and supporting merchandising efforts. The position also includes verifying shipments, following up on shortages, and performing other duties as needed for the success of AVE-PLP.

Requirements

Ability to consistently promote, support, work, and act in a manner in support of AVE-PLP’s DNA.
Knowledge of parts merchandising and associated selling techniques.
Knowledge of financial management as it pertains to the Parts Department.
Ability to maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
Ability to communicate effectively with customers, employees, and peers in person, on the phone, and in writing.
Ability to use standard desktop load applications such as Microsoft Office and internet functions.
High School Diploma or General Education Diploma (GED) equivalent is required.
Must have reliable transportation.
Must have a valid driver’s license.
Passing a driving record (MVR), criminal history background checks, employment verification, and drug screen will be required prior to the start of employment.
Ability to stand, sit, walk, walk on unpaved terrain, talk, reach with arms and hands, have good manual dexterity, use hands and fingers to operate a computer and telephone keyboard, handle or feel, hear alarms/telephones/normal speaking voice.
While performing the duties of this job, the employee is regularly required to talk or hear.
May involve climbing ladders, stairs, steps, and traversing catwalk grating, pushing, pulling, bending, stooping, and kneeling on a frequent basis and working in confined space and manual dexterity required to complete work tasks through safe and proper operation of power and hand tools, and motor vehicles.
Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
Moving, positioning, and carrying loads of up to 5 pounds upstairs and loading on four-foot-high surfaces frequently.
Moderate physical work involving lifting, pushing, or pulling of objects up to 50 pounds frequently and 75 pounds occasionally.

Nice To Haves

Previous experience and knowledge of large ag equipment or commercial/turf equipment is welcomed but not required.
One year of customer service experience is preferred.
Previous merchandising and parts sales experience is preferred.
An equivalent combination of education and experience may be substituted on a year for year basis.
Forklift license preferred or ability to obtain one.

Responsibilities

Sells parts to AVE-PLP customers at the store and at customer locations.
Maintains a good rapport with AVE-PLP customers and service technicians.
Maintains an accurate and effective inventory control system.
Assists in keeping the parts department clean and orderly.
Records all sales and/or counter transactions.
Supplies service technicians with parts as required.
Assists the Parts Manager with merchandising displays.
Verifies receiving shipments.
Follows up on shortages and reports the shortages to Parts Manager for expediting.
Performs other duties as required and necessary to ensure the success of AVE-PLP.