Field Service Representative – Connecticut & Northeast

McKesson • Work at Home - Connecticut, USA (WCTA), CT

9d • $83,300 - $138,900 • Onsite

About The Position

McKesson is seeking a Field Service Representative to support Post Acute Care customers across Connecticut, Massachusetts, New Hampshire, Rhode Island, and Vermont. The role is field-based and requires regular in-person customer visits. Candidates should reside in Hartford, Connecticut, or Springfield or Worcester, Massachusetts; relocation assistance is not available.

The representative conducts sales visits to Tier 1 and Tier 2 customer locations, builds customer relationships, reinforces McKesson’s value proposition, and supports onboarding and initial ordering. The role also supports sales initiatives, manages utilization and formulary adherence, assists with product conversions, and coordinates with Sales Managers and Tier 2 National Account Managers to identify incremental sales opportunities.

The position is intended for someone in the earlier stages of a sales, customer relationship, or healthcare services career who is interested in developing customer relationships and growing within McKesson. Compensation includes a stated base salary of $62,000–$65,000 annually, a target sales incentive opportunity of $12,000 annually paid quarterly, and participation in a vehicle program offering either a $668 monthly automobile allowance or a company-provided vehicle with fuel card. A comprehensive benefits package and career advancement opportunities are also mentioned. The posting separately lists a Total Target Cash pay range of $83,300–$138,900.

The role involves travel of up to 80%, including travel by car and customer visits three to four days per week. It also includes a significant amount of computer- and phone-based work. A four-year degree in business or a related field, or equivalent experience, is required. Candidates must be authorized to work in the United States; sponsorship is unavailable.

Requirements

• At least 2 years of relevant experience; the posting describes approximately 2–5 years as the target range.
• Valid driver’s license; a 7-year motor vehicle record check is completed during pre-employment.
• Four-year degree in business or a related field, or equivalent experience.
• Relationship-building skills and the ability to establish customer trust and credibility.
• Strong verbal communication and active listening skills.
• Consultative approach to influencing customer behaviors and business outcomes.
• Self-motivation and ability to work independently and manage a territory effectively.
• Customer-focused problem-solving and decision-making abilities.
• Adaptability and comfort working in a dynamic, fast-paced environment.
• Professional and approachable presence when interacting with customers and internal stakeholders.
• Ability to learn healthcare products, technologies, and customer ordering systems.
• Strong organizational and time-management skills.
• Attention to detail and commitment to accuracy and follow-through.
• Ability to collaborate effectively with cross-functional teams.
• Comfort with regular travel throughout an assigned territory.
• Must be authorized to work in the United States; sponsorship is not available.

Nice To Haves

• Willingness to relocate for future career growth.

Responsibilities

• Conduct sales calls at group customer locations as directed by the National Accounts team.
• Sell and reinforce the McKesson value proposition previously presented to the corporate office.
• Support customer onboarding by presenting to key personnel at customer locations during the first 30 days after the customer’s start date.
• Introduce new products to field locations in response to product conversions and formulary changes directed by the corporate office.
• For PPD customers, educate key personnel and influence them to reduce product utilization and follow the corporate-office-approved formulary.
• Identify customer satisfaction gaps at customer locations and resell the value proposition as needed.
• Sell products to locations as permitted by customer agreements, including equipment, housekeeping products, and Specials.
• Meet with key customer contacts, including Administrators, Executive Directors, Directors of Nursing, and Business Office Managers.
• Support sales initiatives as directed by Sales Managers and Tier 2 National Account Managers.
• Manage utilization and formulary adherence, particularly for customers using a PPD pricing model.
• Coordinate with Sales Managers and Tier 2 National Account Managers to pursue incremental sales opportunities.

Benefits

• Comprehensive benefits package.
• Vehicle program with either a $668 monthly automobile allowance or a company-provided vehicle with fuel card.
• Opportunities for career advancement within McKesson.
• Target sales incentive opportunity of $12,000 annually, paid quarterly.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level